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"First of all there was construction going on in the lobby. When we got to our rooms on the 8th floor, they were terrible, dust everywhere, hangers left on the bed and the ironing board leaning against the cabinet. Bits of plaster all over the carpet. I immediately asked to speak to the manager who was very apologetic and said she would arrange for our luggage to be moved to new rooms. When we returned from our show, well, what a difference, it was like we were in a different hotel. I understand...

"No toilet in communal areas. Staff did not even know how to find our room e.g. how to get there, which floor or lift to take. Room and location were perfect though."

"Fabulous hotel. Would highly recommend."

"Perfect location! "

"Hôtel bien situé, proche du centre et bien desservi en termes de transports. Chambre réservée pour 3 personnes, avec 3 lits simples. La chambre et la salle de bains étaient petites mais suffisantes pour un séjour de 4 nuits, et très propres. Le personnel est accueillant, aimable et serviable, le petit déjeuner est très correct, mais avec un choix limité de propositions. Seul bémol: la petite largeur des lits simples."

"Great spot!"

"Salle de bain tout petit lavabo qui se bouche rapidement. Baignoire et plafond sale Pas de ménage fait dans la chambre le lendemain Le personnel quasi inexistant à part le personnel qui doit réparer les dommages qui sont souriant et serviable. Chambre récupère à 15h15 malgré mon arrivée à 12h30 je comprends mais en me voyant présent aucun effort pour mettre à dispo la chambre ne serait ce que 15 min avant 15 h. Aucune explication sur ou serviable trouve la chambre car l hôtel est grand....

"Breakfast was good but it is an extra fee. Pool is nice but no hot tub/jacuzzi. You have to reserve pool time which can be nice so its not crowded but need to know in advance. Had a room with a patio and gorgeous view of the river. In walking distance of Big Ben and Londons eye. Staff was iffy because they gave my room away and then had to pay extra for a different room but the doormen were friendly. "

"Great stay in central London. Absolutely massive hotel, and my room was a long walk through the floor but was super clean and cozy. Because it’s so big there are a lot of people staying here and it could get kind of noisy; nothing earplugs couldn’t help. Overall a great value for the price with an extensive buffet breakfast included. Parked right under the hotel without issue!"

"Good location. Easy walk across bridge to get tube."

"Bailey’s Hotel is one of the best we have stayed in when visiting London. The staff are amazing, nothing is too much trouble for them. Everything is spotlessly clean too"

"Location was exceptional; lovely club lounge with a tea and coffee bar. The breakfast was good but very expensive if not included in the room rate. I will definitely stay here again."

"Camera pulita, personale professionale molto gentile. Posizione centrale ben servita da mezzi e metropolitana."

"I liked that the hotel was a short walk to Pimlico station and very central to where I needed to go."

"So to be completely honest, this is a good hotel. The rooms are a little tired, and some of the amenities in the rooms are a bit antiquated BUT it is clean, comfortable and good value for money. The best part about this hotel is the wonderful team of staff. From the check in, to the breakfast team, everyone is smiling and friendly and genuine and for this reason I would stay again. Breakfast was hot, tasty and plentiful and this hotel reminds me of being on holiday with it's layout and decor. A...

"Great location"

"Great Hotel! Amazing location! Helpful staff, awesome breakfast! Would definitely recommend!"

"Simple check in, lovely staff, amazing selection of drinks and a wonderful sleep!"