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"Yes everything was great "

"Everything was great. My family had so much fun . I forgot my jacket there there and they said they gonna save for 3 months. I like the take care you and your staff "

"Good"

"Brand new property. Huge property. No beach really. Don’t come here for a beach option. Lots of food options however the only downside was reservations for evening dining was awful and limited times for thousands of people on site. "

"I loved most every thing about this resort. Workers are amazing, from bartenders to food servers and watching their cleaners was actually a treat!! They all worked hard and most importantly in a +ve nature. They remembered you from the 1st drink you ordered from them, amazing."

"Great hotel "

"Very excellent stay"

"You will get tormented unless you do the “Orientation Meeting”. Called our rooms 8:30 and for 2 days until I disconnected the phone. This turned us off the very 1st day. Most staff are friendly but many aren’t into it. Bartenders are slow and have conversations between themselves when there are lineups. Be prepared to be spoken to like a child. Food is abundant but buffet is not great. Japanese restaurant"

"Very nice resort,everything very good,thanks see you again for sure 😃"

"Si"

"Overall, I had a great time. The problem was the smell that came from the hot tub. "

"Best place ever "

"Lots of wildlife on the grounds. The resort was beautiful. Great location next to Xcaret. Wish the pools were cleaned more often to get the leaves out. Lots of beach loungers need to be replaced. Great family resort "

"Emporio offers the best food quality among all all-inclusive resorts I've ever tasted."

"Everything was great. All the staff from every area were so nice. They make you feel welcome as soon as you get there. I would like to mention Esteban aka “speedy” his help and service was amazing. Also, at the pool bar Eduardo gave us an amazing experience, he is one the best bartenders we have ever met. We would be back soon for sure. "

"Horrible stay. Transportation from the airport was supposed to be included, but whey we arrived, it was not. Had to spent $150 to get to the hotel, and another $60 to the airport. On the first night, someone tried to get into the room at 1h30 am, and the next day, the reception called us while we were sleeping to say they wanted to come inside the room to change the lock. Eveything was very shady. The music is too loud, the shows at night are beyond loud, and bad. Food is meh. Staff is okay, but...

"Everything is wonderful "

"Great staff and amazing food!"

"The food was delicious "

"The hotel is nice, but I wouldn’t visit again. The bungalows are dated and the water below is murky and filled with seaweed. We couldn’t use the beach, because of the seaweed. They were working hard to try and remove it, but it didn’t work. The food is delicious, but the menu doesn’t change much, so after 3 days, we were bored with the food options. There were ants in our room, so we called the front desk and they sent someone to spray the room. The fumes caused me to itch all over, so that...