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"What a beautiful and amazing property!! We were a family of 4(2 adults 2 kids ages 10 and 11) and there was so many things to do here for all of us. The food was fantastic. We will be coming back again!"

"Great bartenders and all around staff"

"Clean room 2 time a day! More pool and more restaurants!"

"Staff was amazing! Always kind and attentive. Food was top! Rooms a bit older- not a five star."

"la comida fue increíble, el buffet variado y el trato del personal fue muy amable."

"This place is extremely clean, you can always spot 5-7 people just cleaning the windows, floor, etc. The property has a lot of amenities that great to use. The place felt very family friendly and I think is meant more for couples and families. Food was good the buffet had wonderful options as someone who is vegetarian however I really wished the beans did not contain lard. This greatly limited the options to eat many items that otherwise could've been enjoyed by vegans and vegetarians. That...

"No tiene playa"

"Todo excelente"

"Very nice staff, family friendly, lots of activities to do."

"The resort was amazing. The sports bar food was underwhelming and the breakfast buffet was very good but pricey. Some the pool had limited access and were took after the fact once you entered the particular pool. I would visit again."

"Padrísimo ambiente , pero muy pequeñas las habitaciones del hotel ."

"The room was amazing at Palafitos Over the Water Bungalows! A little pricey, wish it was less m, but we were celebrating our 30th year anniversary and wanted to make sure it was top notch and we definitely received top notch service and we definitely had that and more! The room was immaculate! Staff were extremely friendly and attentive! The yoga and stretching were peaceful and timely! Food was a la carte which helped in not overeating! Portion sizes and ingredients were enough to satiate!...

"El buffet poco variado y la animación prácticamente nula a toda hora pocas áreas de Snack"

"Clean room"

"The food great but the liquor not good bring your own but everything was excellent experience"

"Rooms were well maintained and staff was very attentive"

"El hotel es muy bonito y lujoso, las habitaciones muy amplias, las camas y almohadas son excelentes, es una gran habitación para 5 personas pidiendo la cama extra que también esta super cómoda, hay secadora y plancha de cabello marca Chi, así como todos los productos de aseo personal son marca Chi y Natura Bissé, la comida muy rica en todos los restaurantes y snacks, el parque acuático está genial, la alberca de adultos muy linda, solo la playa no es lo mejor, pero con el brazalete de The Grand...

"Good food but far from main attractions"

"This place was incredible! Our room was clean and had a great view. The pool were beautiful and never too crowded. Our favorite part though was the restaurants. The food was excellent and the service was amazing. Would definitely recommend this place again!"

"Hola esta es mi segunda vez en hard rock Cancún y esta ves decide traer a mis padres la experiencia no fue muy positive del todo tanto como la primera esta ves dos agents de legendary el trato fue de muy Baja calidad Mauricio y Andres en medio de la Charla como no compramos lo que ellos querian se comportaron de una manera poco incomoda y a parte en la piscina uno de los chef de la pizzeria trato de una manera poco cordial a mi papa Deberian afinar MAs esos detalles para que vuelvan a hacer el...