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"Excellent "

"Great stay, great service. Great for families. "

"We’ve been to 3 separate RIU locations and this was by far our least favorite. However, I think this is a case of you get what you pay for and realizing this is more of a younger demographic party resort. The rooms are very basic and outdated. The themed restaurants are only open for dinner whereas at other RIUs they are open for lunch as well. Otherwise you are stuck with the buffet, which was lacking more costly items like seafood. I really missed the piles of shrimp, mussels, crab, etc that...

"We stayed 7 days / 6 nights at AVA Resort Cancun. Overall, the stay was okay, but we would not return. The resort felt too crowded for our preference—you need to enjoy large, busy, high-traffic environments to fully appreciate it. Hotel was very clean and nice/new. There were several downsides. The pools and some activities like volleyball on the beach closed quite early. Finding a sun lounger was difficult unless you paid extra to upgrade, and even then, reserving a Bali bed required walking...

"Great location, fun and friendly staff, room was awesome. Restaurants were all good. Family-friendly resort with lots of kid activities. Would be great if there was an adult-only pool or an additional pool as it got a bit crowded at times. "

"This property is absolutely amazing. This is by far the best food I’ve ever had at an all inclusive. The beach area at the resort is extremely clean and beautiful. The rooms are gorgeous. The access to their parks is a nice touch, but the resort itself is so nice you honestly don’t even need to leave. "

"Had a great time "

" Personal amable, la comida excelente, las albercas lo mejor"

"Great staff, friendly and helpful! Great location, close to activities and things. Great resort activities. Food was fine. Air conditioning great! A little can down, but pretty clean. Great for families!"

"Resort was clean and staff great but a different kind of resort for sure. I did not like the really loud music playing until 2am below my room nightly. i don't mind partying late but to hear in your room this late every single night was tough"

"A little bit diversity will be better."

"Lo peor de sucio y el tra"

"Clean was very clean. Staff need to respect their job; they are not at home. The outdoor pool is fine Breakfast was terrible, something happened there, diarrhea every day after the breakfast, don't go to the buffet. Steak house, seriously? We are never back at any RIU Hotel "

"Beautiful property . Wonderful staff. My grandkids loved it.."

"We really enjoyed our stay..the staff is very friendly and accommodating. We liked the food, it's really good and there are so many options to chose from."

"Everything was great, just wish they had better music playing. It all was techno/edm like "

"Could not get to pool to many people "

"We had an amazing stay at this resort and would absolutely come back! The property is beautifully laid out—spacious and never felt crowded, yet still very easy to get around, which made everything super convenient. The food exceeded our expectations with a huge variety of options. While a couple of the buffets were just okay, there were so many great choices that we always found something we loved. What truly made this trip stand out was the staff. Everyone was so friendly and accommodating,...

"Amazing staff. Really good food. Great drinks. Rooftop pool is a great time. Beach and entertaining could have been better. Overall a fun and enjoyable vacation. "

"Estefany made the great difference in our stay. I ended up booking additional night for the whole family. She is great!"