Find all hotels by Hard Rock Hotels in Riviera Maya

"The property is amazing, great plant life and animals life. It is well cared for. The staff at the resort are super helpful and friendly. Roman at the pool snack bar went above and beyond everyday. Russell in the Oriental restaurant was great. The pool bar featured three amazing bartenders - Victor, Jose, and Selma. Our cleaner for the week was Consuela. She did an awesome job and helped out with a problem I had, which she was able to solve. Thank you to all staff which defiantly made the stay great. Food was OK, we found items that we liked at each meal, but it underwhelming. The room was great. The pools were amazingly clean and refreshing. "

"Loved everything. Best all inclusive I have been to"

"Secrets Akumal staff go way above and beyond to meet your every need. I’ve never felt so cared for and taken care of in my life! The hospitality they provide go beyond any expectation. I was never hungry! My concierge checked in with me regularly. She even would give me a menu of what was going on on the property daily. Just outstanding service. If you got lost, a staff member, any staff member, would walk you to your destination. It was a gorgeous resort. Swim up bar and swim up pool to our room was amazing! Food was top tier! Can’t wait to stay again! "

"Unico was very clean and quite property. The food and the drinks were excellent. All staff were friendly. Our concierge, Eduardo, was kind and checked in on us daily. He answered any questions we had without delay. This is definitely more of a stay at the resort and chill at the pool kind of place. Harder to go into town when compared to Cancun. "

"So much to do and try. Great experience.. Food was extremely good..Top shelf alcohol!! Amazing views. "

"Overall is good, but rooms need a little makeup."

"Everyone was nice and friendly"

"Love the place, "

"Excellent service "