Find Family Hotels in Riviera Maya

" We had a fantastic week at Grand Palladium Kantenah, staying in the Family Selection section. Check-in was smooth—our room was ready within 15 minutes of arrival, and our butlers Karen and Erick were amazing. Family Selection gave us access to a private pool with great food and drinks, The Nest restaurant (excellent breakfast, dinner, and pre-dinner cheeses), and TRS lunch spots with upscale food. While we didn’t try TRS dinner venues to stay with our kids, the lunch options were noticeably better than similar ones in White Sand. We tried the steakhouse, Brazilian, Argentinian, Mexican, and Italian restaurants—all were fantastic. On our last night, we booked the Bravo Dinner & Show, which had elevated cuisine and entertainment, though it comes with an extra charge. Joel at the main pool bar in Kantenah/Colonial was the MVP—he made sure we always got top-shelf drinks and treated us like VIPs. The beach wasn’t the best, but staff kept it clean, and a short walk north led to a much nicer stretch. The resort is huge, but shuttles made it easy to get around. Staff everywhere were kind, attentive, and made us feel truly special. Highly recommend Family Selection for comfort, service, and elevated dining."

"Excellent "

"My family absolutely adored the staff and service. Everyone was super attentive to our needs. Daggo and Eric Medina always gave us options and recommendations to the different services. Helped with our reservations and checked up on us. Thank you. "

"Great dining options "

"Loved this resort, food was fantastic, amenities great, value great, peaceful quiet beautiful and service amazing. Cant wait to come back. I could do without the pushy salesperson in blue shirts , everything else perfect "

"Great all around experience. Been here 10 times."

"The staff was friendly and amazing. All food options and entertainment was great"

"Hotel was definitely great .. for sure we will come back .. few things here and there that we didnt like but . But overall was great "

"Friendly staff, family friendly, beautiful resort!! We will be back again :) "