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"Since the moment my bestfriend and I arrived we were treated like royalty. It was the most special we have ever felt in any resort we have ever been to. It was my bestfriends bachelorette and they were kind enough to bring us champagne and put a sign on our door. It was so sweet and thoughtful. The staff was incredible!!! 10/10 they were always ready and willing to help us no matter what. VIP Service was amazing. Some of the staff that stood out to us were Julio Rodriguez, Greta, and Jose....

"I've stayed at different resorts all over the Cancun area. If you're wanting a resort for attention to detail and personal service and excellence, this is your resort. Each building has its own personal concierge waiting to help you with anything that you need. Check in was effortless. Entertainment was unique and fun. Food was outstanding. What particularly stood out to me with the food, especially at buffet's, was that during outdoor events everything was covered. Restaurant dining was...

"My wife and I just got back from a 5 day 4 night stay and we had an amazing time. The property is wonderful and the staff is amazing. All of the staff is super friendly and really make you feel at home. We had breakfast at The Park every morning and our waiter Melchor was amazing and took care of us every morning. The bartenders at Aura swim up bar are incredible and work so hard. We will definitely be back and will recommend this stay to all our friends and family."

"An unforgettable memory with nature. The room view to the ocean was beautiful. I can truly say it should be on everyones bucket list."

"We went here to celebrate a family members anniversary this past Valentine’s Day weekend. What a great experience this was! From the moment we checked in and were offered fresh cold cocktails to all the points in between. The staff and their attentiveness was amazing. The food was great, the bars were great, the activities were fun, and the location was beautiful. Definitely a great vacation at a great price and we would definitely visit here again. Forgot to mention everything was included… yes...

"A Perfect, Serene Escape: A Review of Conrad Tulum Riviera Maya If you are looking for a true sanctuary to disconnect, unwind, and completely reset, the Conrad Tulum Riviera Maya is an absolute dream. From the moment we arrived, the entire resort exuded an incredible sense of calm and privacy. Even though it's a world-class property, it beautifully avoids that crowded, chaotic mega-resort feel. In fact, it often felt like we had the entire place to ourselves—a rare and luxurious experience that...

"My wife and I stayed at the Milam for our honeymoon. The resort is a sight to see, upon arrival we checked in and was greeted by the hostess. The hostess escorted us to our villa in which we were greeted by a gentleman with drinks. Once inside the villa there were rose petals and candles lit per our request and a bucket of ice and champagne. There is an indoor pool, and a king size bed. There is a beautiful outdoor shower and an area for luggage and shoes. This area also includes a safe. The...

"Todo estuvo muy bien"

"Great"

"We had our first family holiday here and got engaged. Everything was perfect from start to finish. The staff went above and beyond for us and made the engagement so special. The quality of the food in the restaurants is truely exceptional and we were blown away by the kindness of all of the staff. Truely not one complaint. We went to a 5* hotel in playacar for the last 5 nights just for a change of scenery and wish we had just stayed here as the service did not compare!"

"I loved EVERYTHING"

"Amazing hotel to stay in even in seaweed season ! Beautiful property , feels like a jungle, huge comfortable room from you can see nice view! Staff is so helpful and kind ! Service is great My recommendation 10/10"

"It was beautiful would recommend"

"Dj vibe was Vegas style which we loved! Staff was very attentive and friendly, loved our treehouse for the price they had a complementary breakfast, which was great! We celebrated my husband‘s birthday, and they decorated our room. Also we celebrated anniversary at the same time and they decorated our room for $250. One complaint which wasn’t their fault is that there was a lot of seaweed on the beach I wish I would’ve known. Best time to visit is between mid October till March to avoid that....

"I loved the stay! This was for my birthday and my wife and I had the BEST first time in TULUM ever!! The staff was great and the Food was delicious!!"

"Amazing experience"

"If you are looking for a Jungle Vibe in Tulum, this is it!"

"Our stay at Shibari Hotel Tulum was nothing short of unforgettable. From the moment we arrived until the day we checked out, every single moment exceeded our expectations. The entire staff was absolutely incredible—warm, attentive, professional, and always willing to go the extra mile to make our vacation truly special. Their genuine hospitality made us feel welcomed and cared for throughout our stay. We want to thank each and every member of the Shibari team for creating such amazing memories...