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"The location is amazing, the view is to die for. The breakfast is not good. I only had it on my last morning there just to try it out, and it was disappointing. Staff at the beach club is a hit or miss, they could be more attentive. "

"I've been to different resorts internationally.And this one was very impressive.I couldn't come up with anything to complain about 😉"

"Awesome "

"I had an amazing stay here، and honestly, it exceeded my expectations. The resort is beautifully maintained-clean, organized, and very well taken care of. The staff are incredibly friendly, kind, and always helpful, with fast and impressive service. The rooms are spacious, and the bathrooms are large. The restaurants offer a good variety, and we enjoyed most of what we tried. The 24-hour coffee shop was a highlight. The pools are clean, well-maintained, and never feel overcrowded. A special mention to the entertainment team—they were welcoming and added so much fun to our stay. We especially want to thank Jhonny, who taught us how to make bracelets, and we also enjoyed a painting session. There are plenty of activities to enjoy, including yoga, ceramics, dancing, and a fun foam party. The beach requires a short shuttle ride, but honestly, that turned out to be part of the charm. I didn’t expect to enjoy the ride as much as I did—it added a unique touch to the experience. The beach itself is in a great location, clean, and offers excellent service. The beach area is near local shops and a street full of stores, so we could easily go out, walk around, explore, and come back without going far. The resort and beach are also stunning for photos—every corner is beautiful. I want to emphasize again how exceptional all the staff were—their kindness and service truly went above and beyond."

"Great resort, but don’t expect to take a shower while you’re there. Amazingly beautiful resort full of wildlife nested among the trees, but was surprised to find out they don’t have showers in the rooms. Showers consisted of pouring water over your head with a coconut. Not kidding."

"Amazing and everything was excellent "

"Staff were incredible. So friendly and kind. Especially given my injury they gave me extra care and understanding. Best service we could have experienced. "

"Clean room, air conditioning and fan worked well, hot shower was wonderful after a long day at Jaguar Park which was a 10 minute walk from the hotel! Staff was extremely helpful in giving directions and helping us find affordable transportation. "

"Excellent room with an incredible forest view from the large windows opposite the bed. Great value for Tulum and great location that was in between the town and beach. Small pool with loungers that were available to use. Incredible restaurant for us (vegans), slightly pricey but as is the whole of Tulum."