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"Rooms were clean, a little dated. Restaurants were good & staff at these restaurants were great. However our experience with the staff in the world cafe was hit & miss. The preferred club staff on the beach were amazing — saturnino, Marcos, Laura, Salvador, Guadalupe, all the staff were fabulous "

"Our stay was perfect, the hotel is peaceful and gorgeous. The staff was excellent our entire stay, including the kitchen, front desk and housekeeping - special thank you to Jorge, Will, Silvio and Griselda."

"Hotel is round 25 minutes of walking from ruines, even though it is a bit far from downtown Tulum, but suits our purpose well. Staff and condition of property is excellent. "

"This was great"

"The place was beautiful, simple and clean. The direct ocean view was breathtaking. The staff was great. The room was spacious and clean. It could definitely get an update with some minor things. The only thing to note is that to get there the road is pretty bad, it’s not the hotels fault but a heads up would be nice. The pool could be cleaner and the beach there and around was full of trash and it was heartbreaking. "

"The staff, the amenities, the activities, just everything. We had an amazing stay, we had a great time, everything we experienced was just special. The variety of restaurants and selections. I do recommend this resort for anyone considering. We really felt well taken care of, it was a much needed and unforgettable experience. Thank you Secrets Tulum!"

"Highly Precise Service. Thank you Diego and Team."

"Beautiful hotel and cenote, great service and food. We loved yoga classes in the morning "

"This resort was beyond my expectations with its staff, accommodations and location. Pictures don’t do justice to this jewel in Tulum. The peaceful atmosphere and the closeness to the beach and amenities at the same time made my family’s experience in Tulum unforgettable. I highly recommend this place if you want peace and quiet. Just beyond happy to have found this place and I’ll definitely go back any given time. "