"The elevators were a constant problem during the week of my stay. They are the lifeblood in a hotel!!! One day I had to walk up the stairs with the manager and another couple who were just checking in. 5 flights-ridiculous! I love the location and the brand but they need to do better-technology is great-when it works!!!!"

"Great hotel in great location"

"Be aware, there’s no kettle in the room to make teas and coffee. It wasn’t explained that there’s a tablet in the room that controls the air conditioning, heating, lighting, etc. However, great location hotel near Victoria coach station. Great staff in the evening when arrived back from a gig. I would recommend this hotel and I would stay here again."