Find 3 Star Hotels in The Fives

"This is probably the 5th all inclusive resort that my wife and I stayed, usually when the price is lower than the average I'm a little skeptical and I always tried to book at the higher end of the average price, but I gave a try at this one (lower end price) and did not regret! You can save some money and stay in this hotel which has a great layout with rooms close to the pool, beach and restaurants inside the hotel, plus quiet rooms so you can sleep just fine! Staff is amazing and always...

"Loved the part where they threw me out for trying to get drugs"

"Staff very friendly, Mexican and Italian restaurant very good, excellent room cleaning, swimming pool very good, access to beach very good, walkable distance to 5ta Avenida. Just a couple of suggestions; close the snack bar late, we were looking for coffee around 11.0 pm and there was no place where to get it, and find a way to keep some of the food warm at the buffet, a couple of times we got cold food, other than that, it was a very good experience. "

"It was near the Ocean. Staff should help more with talking about tours or is seeing neighborhood attractions and shops close by for first timers. What was a major disappointment was when I landed at the Cancun airport there was no Transportaion, and I was told Expedia is linked with best travels. I did not have a voucher so paying triple amount to get to a hotel in the dark that was an experience. One that was very upsetting The hotel did not know I was coming late until I called at 830 pm...

"Affordable and close by everything."

"We had a nice visit here at the Melia in Cozumel. I would give it a 9 out of 10 rating. As others have mentioned, I would recommend upgrading to the Level experience. Better food options and other amenities, plus a bigger room. Place was very clean, room was nice and chilly, and everyone was exceptionally friendly. Overall the food was quite good, but I was disappointed by one thing. Both of the hotels offer entrees where you can upgrade and get something a little more expensive or exotic....

"most or all guests like the cook to order breakfast; very neat and clean all the time."

"Amazing "

"The beach is amazing, water with agility to snorkel and look at the amazing fish. Room was great with ocean view the only thing i was disappointed was the bed was too hard. "

"That we were In Front of park and on weekends super cute for shopping and lots of options for eating and the kids can play too"

"Great little boutique hotel on la 5ta. Nice location and easy to walk around. Beware staying on 4th floor next to laundromat, noisy early in the day."

"Had a great trip to Mexico, hotel was clean, pools were great. Not all the entertainment was for me but lots of variety for everyone, games, activities, shows and music. My real negative with the Viva Maya was with the staff. Check in was slow 2 desks working, lots of paperwork and questions. Sadly I had an awful interaction with 2 of the staff Antonio and Meses. I really needed assistance one afternoon both were really unhelpful and rude. Antonio was threw his arms up at me and Meses told me...

"Staff was very nice "

"It was good but not great."

"Great location and very clean and safe hotel in Playa del Carmen"

"Needs updating food ok staff were good and friendly wish they had filled the fridge up daily and left coffee daily ."

"The location of the hotel is great, in a more quiet part of the fifth street, very close to good restaurants and beach. The staff is generally great, except for the breakfast team. Unfortunately the breakfast is not great at all, very limited, and the breakfast staff is flat-out rude and have no standards for service. Would not recommend to pay extra for daily breakfast, the hotel should focus more on the rooms and guest service instead of trying to upsell breakfast, if this is not a priority."

"I have had the pleasure of staying twice at this wonderfully characteristic little hotel. I love the fact that it is so very close to every convenience that you might need, being 5th Ave or the beach. The staff is always been exceptionally kind and helpful and I love that the character of the hotel has such beauty in it. I will happily stay at this hotel anytime that I am in Playa if possible. The first time I stayed here inn2020, there was an issue with no hot water for the entire week but I...

"EN general muy bien en las instalaciones, pero hay un tema importante: el desayuno deja mucho que desear, ha bajado muchísimo la calidad de los alimentos. Y por cierto los jugos de naranja que ofrecen saben a plástico, son demasiado artificiales."

"Very nice place, quiet and enjoyable "