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"Pool pumps don’t work properly. Had brown film stain bathing suits and jewelry"

"Lo uníco que falló fue el traslado aunque se les llamó no me lo hicieron válido del aeropuerto o al hotel y tuve que pagar sevivo de tic ya se regresó si me dieron el servicio.en cuanto al hotel todo exelente"

"The resort is so loud and crowded, not sure if it was because of the world cup. The amenities are so old and the tv in room always had some lines on it. The AC was so loud that i had to block my ears while sleeping. The mini bar just pissed me off. It had about 3 sodas, 2 canned beers,water and 3 jumex paper drinks. The bathroom was clean but didn't look modern. The restaurants were ok with ok meals. You can't make reservations so you had to leave early. Some wait times were as high as an hour....

"RIU was so amazing I had timeee , very helpful staff only thing my issue was is my door battery was dead so I had to keep going back to the front desk to get inside a few time after it was coo and also the food is so trash!!!!! If they get some new food it definitely will be a 10/10 but good 8/10"

"Our room so clean the staff is very very nice 👌 definitely going back love it every day is something to enjoy"

"We had a great stay overall at AVA. Our oceanfront room was spacious, especially compared with many other Cancun resorts, and the view was beautiful. The theatre entertainment was fun and unique, and the service teams consistently checked whether we needed towels, minibar refills, or anything else. We did have one very disappointing breakfast experience. We waited a long time with little acknowledgment or communication from our assigned server, while tables arriving after us were served first....

":)"

"ok"

"Really clean resort and friendly staff and very helpfully. It was my second time going to this resort and I enjoyed it. A lot was taken away from the first time I went but it was still enjoyable."

"We had a beautiful time at Iberostar Selection Riviera Cancun! EVERY SINGLE STAFF MEMBER was courteous, welcoming, extremely polite and friendly!! It made the stay and experience much better!! Not much on the food options but the food in the Italian restaurant was delicious!! The buffet was good for breakfast and lunch and good for dinner if the restaurants are not opened. Mexican restaurant was good. Caribbean restaurant was closed the whole time we were there. The Spanish restaurant was very...

"Very nice resort"

"Would love to come back here!!!"

"Everything was perfect except for the foods, they need to add more varieties of fruit, vegetables, protein… I’ve been eating the same food for 4 days and only 1 restaurant opens for lunch. But dinner 100/10 specifically aglio (the Italian restaurant). Staff were very nice, the room was very clean."

"Está bueno"

"From the moment we checked in, we were misled by the sales staff. They made promises they had no intention of keeping just to convince us to accept an “upgrade.” It was dishonest, unprofessional, and completely ruined our first impression of the hotel. What should have been a special celebration of our anniversary became one of the most disappointing hotel experiences we’ve ever had. Choosing this resort for such an important occasion was our biggest mistake. We expected honesty, respect, and...

"Excellent staff and service!"