Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
My boyfriend and I could not recommend this resort enough. We were greeted by Christian at the door with a glass of champagne and cool towel. Then his fellow bellman Mex showed us to our room with our bags. Where he explained every detail of the resort and where everything was located in the resort. Truly made us feel welcome and excited to start our vacation. Our room was the swim up suite, it was perfect the pool was the perfect place to cool off from the heat and eating breakfast by it was a...
My boyfriend and I could not recommend this resort enough. We were greeted by Christian at the door with a glass of champagne and cool towel. Then his fellow bellman Mex showed us to our room with our bags. Where he explained every detail of the resort and where everything was located in the resort. Truly made us feel welcome and excited to start our vacation. Our room was the swim up suite, it was perfect the pool was the perfect place to cool off from the heat and eating breakfast by it was a...
Everything about the property was wonderful. The staff, leadership, and employees COULD NOT have been nicer and more helpful. Food was the best I've had at an all-inclusive. The only thing about it that wasn't perfect was the bar drinks - the mixes tasted cheap and the drinks were not strong. That being said, the service MORE than made up for a very minor issue. If the drinks matched the rest - this place would be HEAVEN!
Everything about the property was wonderful. The staff, leadership, and employees COULD NOT have been nicer and more helpful. Food was the best I've had at an all-inclusive. The only thing about it that wasn't perfect was the bar drinks - the mixes tasted cheap and the drinks were not strong. That being said, the service MORE than made up for a very minor issue. If the drinks matched the rest - this place would be HEAVEN!
Stayed at the Zen resort. Great welcoming environment. Relaxing. pampered. Spa too expensive for what they offer, though. Excellent restaurants, although food somewhat scant in some of them (Piaff and, De Autor). Quality of drinks intermediate. Beaches resorts with excellent infinity pool and wet bar. Azul and Lucca best places to eat. Watch out at Piaf restaurant with sommelier trying to have you choose from an expensive list of wines not included in the "all inclusive". "All...
Stayed at the Zen resort. Great welcoming environment. Relaxing. pampered. Spa too expensive for what they offer, though. Excellent restaurants, although food somewhat scant in some of them (Piaff and, De Autor). Quality of drinks intermediate. Beaches resorts with excellent infinity pool and wet bar. Azul and Lucca best places to eat. Watch out at Piaf restaurant with sommelier trying to have you choose from an expensive list of wines not included in the "all inclusive". "All...
Rudy
Reviewed October 11, 2014Reviewed October 11, 2014
Habanero was closed, so that was a bit disappointing. But Jorge, who manages the fresh margarita stand, always greeted us with a smile and made the best kiwi margarita! Definitely would comeback for him:)
Habanero was closed, so that was a bit disappointing. But Jorge, who manages the fresh margarita stand, always greeted us with a smile and made the best kiwi margarita! Definitely would comeback for him:)
Dongki
Reviewed December 21, 2023Reviewed December 21, 2023
Hotel Lunata is a gem situated on Playa del Carmen's charming 5th Avenue, and one block from Playa's main beach. Even though our room overlooked 5th Avenue, the triple-insulated balcony doors assured peace and quiet. The hotel is reminiscent of a hacienda, and has a lovely private - and very quiet - garden. The complimentary continental breakfast was tasty, with fresh fruit and Mexican pastries along with cereals, coffee, and fresh-squeezed orange juice. Perhaps the best attribute of the...
Hotel Lunata is a gem situated on Playa del Carmen's charming 5th Avenue, and one block from Playa's main beach. Even though our room overlooked 5th Avenue, the triple-insulated balcony doors assured peace and quiet. The hotel is reminiscent of a hacienda, and has a lovely private - and very quiet - garden. The complimentary continental breakfast was tasty, with fresh fruit and Mexican pastries along with cereals, coffee, and fresh-squeezed orange juice. Perhaps the best attribute of the...
The property is great located - 15 minutes walk from the town and away of noise and busy streets.
I had some issues with my room door but the staff took care of it immediately.
Once in Holbox, I was looking around for another hotel for my future visits but I think this is a great option for me.
I am planning to take my husband back very soon.
Service is great, beach is right there, vendors offering you mangoes, empanadas, and souvenirs. Ahh yes, the dogs at the beach, totally unleashed! The...
The property is great located - 15 minutes walk from the town and away of noise and busy streets.
I had some issues with my room door but the staff took care of it immediately.
Once in Holbox, I was looking around for another hotel for my future visits but I think this is a great option for me.
I am planning to take my husband back very soon.
Service is great, beach is right there, vendors offering you mangoes, empanadas, and souvenirs. Ahh yes, the dogs at the beach, totally unleashed! The...
Alicia
Reviewed February 4, 2024Reviewed February 4, 2024
Absolutely amazing! It’s an expensive resort but you honestly get what you pay for! Jonathan was our butler and he moved mountains to accommodate us. Even after we moved to another room, we could still count on him answering our questions, reserving activities, making reservations, but most importantly giving what I believed to be honest feedback. We stayed in the villa, penthouse suite, and master suite. The upgrade to the rooms were complementary since we had the vip experience. Each room gave...
Absolutely amazing! It’s an expensive resort but you honestly get what you pay for! Jonathan was our butler and he moved mountains to accommodate us. Even after we moved to another room, we could still count on him answering our questions, reserving activities, making reservations, but most importantly giving what I believed to be honest feedback. We stayed in the villa, penthouse suite, and master suite. The upgrade to the rooms were complementary since we had the vip experience. Each room gave...
Nicholson
Reviewed November 2, 2021Reviewed November 2, 2021
Very nice, small hotel (6 rooms, that backs up to a golf course. Owners very involved with the guests as well as very lovely people. Breakfast is great. Staff extremely accommodating. All at very good prices compared with the larger hotels in the zone.
Very nice, small hotel (6 rooms, that backs up to a golf course. Owners very involved with the guests as well as very lovely people. Breakfast is great. Staff extremely accommodating. All at very good prices compared with the larger hotels in the zone.
This is by far the best resort in Riviera Maya! This was our second time there and we will be back. The property is stunning. Natural mangroves run all throughout. The walking on the grounds is beautiful. You have access to all four properties no matter which one you stay at. We love Kantenah, but Colonial and White Sands are equally great. The room was more than we ever expected! THE FOOD! OMG it’s amazing. Highly recommend El Gaucho in the TRS side. It’s the best food I’ve ever eaten.
The...
This is by far the best resort in Riviera Maya! This was our second time there and we will be back. The property is stunning. Natural mangroves run all throughout. The walking on the grounds is beautiful. You have access to all four properties no matter which one you stay at. We love Kantenah, but Colonial and White Sands are equally great. The room was more than we ever expected! THE FOOD! OMG it’s amazing. Highly recommend El Gaucho in the TRS side. It’s the best food I’ve ever eaten.
The...
This place was amazing. A little paradise in the middle of the jungle. Rooms are very big and comfortable. There 2 pools and lots of things to do. Including temezcal, sound healing, yoga etc. Staff is super friendly and always willing to help. There is laundry service available and they will always be happy to call you a cab. There is a WhatsApp number you can always reach them at and ask any questions you might have. Maria the massage therapist is amazing. Will definitely be back. Thank you
This place was amazing. A little paradise in the middle of the jungle. Rooms are very big and comfortable. There 2 pools and lots of things to do. Including temezcal, sound healing, yoga etc. Staff is super friendly and always willing to help. There is laundry service available and they will always be happy to call you a cab. There is a WhatsApp number you can always reach them at and ask any questions you might have. Maria the massage therapist is amazing. Will definitely be back. Thank you
Our family of five visited for a quick weekend getaway for spring break 2021. This was our fifth trip to Grand Residences. The property is beautiful. The master suite is huge, decorated well and kept immaculate. Said that, it's the service and hospitality that will keep you coming back. Everyone from the front desk to the grounds keepers are polite and courteous. This is a SIX STAR resort. Two restaurants on property with a beach bar that serves food as well. Check in is a little more...
Our family of five visited for a quick weekend getaway for spring break 2021. This was our fifth trip to Grand Residences. The property is beautiful. The master suite is huge, decorated well and kept immaculate. Said that, it's the service and hospitality that will keep you coming back. Everyone from the front desk to the grounds keepers are polite and courteous. This is a SIX STAR resort. Two restaurants on property with a beach bar that serves food as well. Check in is a little more...
Literally writing this review while waiting for our ride to the airport!
This is our second visit and WE LOVE THIS PLACE!!! The staff is amazing, the vibe is sexy and fun, the theme nights are a must! We are not LS couple but have the best time ever here because everyone is just so nice and friendly while respecting boundaries!!
The sexy pool is great for a good time, However, there are a few places to break away if you need some quiet time.
The restaurants are good, and the staff is...
Literally writing this review while waiting for our ride to the airport!
This is our second visit and WE LOVE THIS PLACE!!! The staff is amazing, the vibe is sexy and fun, the theme nights are a must! We are not LS couple but have the best time ever here because everyone is just so nice and friendly while respecting boundaries!!
The sexy pool is great for a good time, However, there are a few places to break away if you need some quiet time.
The restaurants are good, and the staff is...
Michelle Lee
Reviewed February 21, 2025Reviewed February 21, 2025
Our second stay here. The staff is super friendly. Casy and Mari are very nice and helpful. They take pride in their work. Look forward to returning. Only wish the bed was a bit more comfortable but other than that all was very nice.
Our second stay here. The staff is super friendly. Casy and Mari are very nice and helpful. They take pride in their work. Look forward to returning. Only wish the bed was a bit more comfortable but other than that all was very nice.
Michelle
Reviewed February 15, 2025Reviewed February 15, 2025
Loved this hotel, would definitely recommend and stay again!
The staff was great, the breakfast was very good, the rooms were clean and the rooftop area was a perfect hangout spot. Yes, the pool tiles need to be redone but that doesn’t effect the relaxing time we had there. The location is central to downtown but the rooms are silent inside. Loved our 3 nights here!
Loved this hotel, would definitely recommend and stay again!
The staff was great, the breakfast was very good, the rooms were clean and the rooftop area was a perfect hangout spot. Yes, the pool tiles need to be redone but that doesn’t effect the relaxing time we had there. The location is central to downtown but the rooms are silent inside. Loved our 3 nights here!
Dion
Reviewed February 17, 2023Reviewed February 17, 2023