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"The staff is amazing,I highly recommend the hotel 🛏️"

"Definitely stay here...Awesome room, fun staff. Nice pools, fun things to do. Most of the food was excellent, a few dishes were hit or miss or took a little too long but above all it was super great food and service all around. Would love to see some solid guest DJs in their dance party room upstairs or have their nighttime DJ stick to the fun sexy bassy dance music- let a song play out for a bit as it was rapidly changing and genre hopping a little too hard, like even the old folks wanted to bump and grind a bit more so let those tunes play out- still fun don't get me wrong there though, lots of options, swim up room was the way to go for sure, don't get hooked in to a time share type of deal when you arrive unless you've got hours to waste at another resort or actually want to do that- really you're likely better off just paying for an upgraded experience if you wanna do something extra.. and all the extras are awesome ..The spa experience was awesome and made for an epic birthday. Would definitely stay here again. Mid November was a great time to go as it was busy but not crazy packed. It was 86 f all day and 76 all night. Pretty dang Perfect with just a few things to fine tune."

"It’s been our fourth year in a row here and we love it for the price! The kids club staff are amazing, the food is solid and the resort grounds are so well kept and beautiful…there might be better resorts out there but it’ll cost you much more and El CID has everything you need to have a great vacation."

"It was a great experience all the way around, the staff is awesome with the best service I could’ve asked, the guys at the bar Alex, Gonzalo, and Mario also Jorge from Los Girasoles restaurant and Victor from the morning, breakfast buffet, I didn’t get the name of the housekeeping, lady, but she always went the extra mile to make sure our room was immaculate, clean and stacked up with everything needed, and she was adapting to flexible schedule to come and do the room, even after she had already passed by and we were inside resting, for sure we’ll be going back next year and it’s highly recommended."

"Great experience! We will definitely go back "

"Great food, kids 2/4/6 years old had a blast. Beach is not super swimable but the sand is really nice. "

"This property is incredible with so many amazing amenities, but what truly sets it apart is the staff. Their dedication and warmth make the entire resort shine. You can see their effort in every little detail. The kids’ area staff is especially outstanding. We had a very positive experience, and it made our first trip to Mexico truly memorable."

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