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"J’ai récemment séjourné dans ce charmant petit hôtel dans le vieux quartier de Hanoi. L’emplacement est génial et toutes les principales choses à voir / faire à Hanoi sont facilement accessibles à pied. La chambre était immense avec un grand lit et une grande salle de bain et était charmante et propre. Le WiFi a bien fonctionné dans tout l’hôtel. Ce qui a rendu l’hôtel encore meilleur, c’est le personnel adorable. Tout le monde était plus qu’heureux d’aider et aussi très compétent. Je recommanderais (et j’ai) cet hôtel à un prix très raisonnable à tout le monde."

"Great service and clean hotel .. it was spacious and the bed comfortable as well. "

"I have been to many hotels around the world (US, Canada, France, Dominican Republic) but this hotel is in my top 3 favorite hotels around the world. The attention to detail is 10/10. The staff 10/10. The room 10/10. I am allergic to ALOT for example seafood, nuts, egg, flour, wheat and the list goes on. Imagine how worried I was coming to Vietnam but this hotel menu and buffet melted away all my worries. The waiter and cooks always made sure I could eat the food. Every item was fresh and tasty. The concierge service booked us a 7 passenger seater van the night before we left to Ha Long Bay. If I could give this hotel more than 5 stars I would. And I did not have to worry about talking my phone out for translation they understand stood my English. I love a cold room and I was not limited to a certain temperature. I will be traveling for 3 weeks in Vietnam and I have another Melia hotel booked in central Vietnam and I’m so excited. "

"We stayed 1 nights in this little hotel (on the sixth floor with balcony) and enjoyed it very much. Despite of the central location in the old quarter it was not noisy, the room was nice and spotless clean and the breakfast good. The best was the exceptional friendly hotel staff! In our opinion the value for money was outstanding and we highly recommend to stay here."

"It’s a convenient and beautiful property. The breakfast offering is amazing and worth opting in. The staff is friendly and we enjoyed our stay. "

"Great location. Friendly staff."

"Came to Hanoi for 10 days and stay at La Nueva the whole time, great boutique hotel with beautiful staff that makes sure your stay is exceptional , great prices ,beautiful spa, excellent location, yummy food, clean/quiet rooms that maintained perfectly!awesome location! Thank you for making my vacation memorable and being so attentive to all my needs!"

"Always stay in Lotte hotel every tine my viait to hanoi for business, great room, great service, great food. "

"Great hotel with extra friendly staff "