Find all hotels by Solaris Hotels in Gulf Coast of Mexico

"This place was new and very clean, with great amenities. Wine and champagne in our room fridge plus the mini bar. Bathroom amenities were great. The room was perfect in all aspects and very clean. I wish food options were better but we found something to eat. Entertainment were good. Wait for shuttle to beach was long. One thing that I admire and I am super thankful is for their customer service. I lost my LV sun glasses in the pool and was extremely upset about that, I went to front desk and informed them. They checked pics of my glasses and told me will look for it. I had no hope that will be found but the next morning when I went back to front desk they found it from inside the pool. Has some scratches due to falling in side the pool but I was so happy that they found it. I am so grateful from them that they took the time and effort to search for it and returned it to me. I give 5 star becuase of this honesty and great customer service. "

"Great staff, exceptionally clean and well kept, food at the buffet. Everything was great "

"Best resort in Cancún. The staff is amazing. shoutout to Rodolfo from the Mamacita bar he was great."

"We had a great time. Not every staff member was super friendly, but most were great. "

"Clean room but dated "

"Very good service at all the restaurants, good cleaning team, friendly staff "

"Amazing shows, parties, and people! The food was better than expected, and the other guests were friendly and wild!"

"Great staff, clean rooms and restaurants have good food!"

"Amazing place! Clean! Attentive staffs and wonderful amenities!"