Aparthotels in Mexico and Central America

Let me start by saying we had originally planned on staying only two nights, but then left our highly rated and fully paid for hotel to return to this gem. Why? It is new, immaculate, beautiful, with ice cold AC, large shower with plenty of hot water, a well equipped kitchen, comfy beds, private patio with hammocks ( and hot coffee waiting each am), sloths, parrots, kinkajous, a private path to the beach, beautiful gardens and pool, delicious big breakfast, really wonderful staff, attention...

El lugar perfecto para desconectar y volver a conectar

The staff is exceptional; the service and quality are excellent.

Excelente lugar para hospedarse. Muy limpio, amplio y bonito. El personal fue súper amable y resolvió cualquier problema de inmediato. Mario y Mateo fueron especialmente atentos y serviciales. Aunque no está en el centro, el trayecto es corto y económico en Uber. Lo recomiendo totalmente. ⭐⭐⭐⭐⭐

This is a beautiful property a few miles from town. We rented a car for our 6-day stay which proved to be very convenient. Our 2-bedroom apartment was lovely, comfortable, clean, quiet and had a sweeping view of the beach, the service was excellent, everyone went out of their way to greet us. The food at the pool bar and restaurant was good. I only have 2 complaints. The first is that the pool is relatively small and was constantly filled with small children and plastic pool toys, we would have...

This is a charming boutique hotel, well maintained and very clean. The staff is excellent, especially Saul! They are pleasant, smiling, courteous and anxious to help. Going back again in May.

Clean room and staff was nice

When searching for a place to stay photos of this luxurious hotel caught my attention. It was a little more than what I was planning on spending but it offered so much at a very reasonable price. The exterior if the building is nondescript but upon entering the lobby we were awestruck by the marble floors of the clean ample lobby. The hotel staff was very friendly. The check-in super fast. A man carried our bags to our room. When we entered we were so surprised to see just how big the suite was....

Our stay here was relaxing. From the moment we checked in, the staff was professional, welcoming, and helpful, making sure to explain all the amenities and details clearly. 5min walk to the beach plus restaurants around the corner. I will definitely come again!

We stayed at Casa Serena as a family while looking for a house to rent. Our family has traveled all over the world and having a 3 year old son. There is not another hotel that is even close in terms of being a safe/fun place for kids. Apart from that we have a 94 pound golden retriever. I tried close to 100 hotels none of them would accept a dog over 20 lbs..even resorted to trying pet hotels which would have separated her from her for a week or so breaking all of our hearts. They too would not...

Property was very clean. No issues with my room. Customer service was 10/10.

Perfect location

Hidden gem! This place is so cozy and close to the square, market and the art show that the plaza has on Thursdays. Great staff that is so friendly and very helpful. 10 out of 10! I will be coming back in June with my kids.

Communication before and during our stay was fantastic, and Javier at the front desk was very friendly and responsive to our questions and requests. The suite was spacious and well-appointed, had everything we needed, and the bed was incredibly comfortable. Our room was on the back of the hotel, so it was quiet at night and we got nice sun in the morning. The neighborhood is lively and charming with lots of restaurants and convenience stores and we felt safe coming back to the hotel in the...

This property was amazing we wanted to get away and relax and that’s exactly what we did. The restaurant was so good, all the staff were super accommodating and friendly. The only thing I would say is that it is far from anything and we weren’t really informed of any activities that were offered outside of the property

Great smaller property. Staff was wonderful and kept the property clean and welcoming. Really great value and easy walking into town. Right next to the bus drop off from PV airport - super easy commute.

I had an amazing time on my birthday solo trip here! I went in the middle of the week (August 20) so not many people but the staff was still very present and accommodating ! It is about 15/20 outside of the main town but I loved feeling like I had a full apartment instead of just a room. I was greeted with a drink & even got a great birthday song from the bellman. This is a sister property of Grand Caribe so the main restaurants are on their property across the street. I ate at Rain and Aqua ! I...

This hotel was once a home on the hill. Don't expect an elevator, you won't find it here. What you will find is an authentic Puerto Vallarta experience. Polo is an incredible host! The rooms are simple and pleasant with firm beds. The common areas are great for preparing your own meals, with full kitchens and indoor or outdoor dining areas. The majestic view from the rooftop pool overlooks the downtown area and Puerto Vallarta bay. Although a little difficult to find, this hotel is worth the...

Antes que nada gracias a Vero! Super amable!! Excelente trato por parte de todos el personal, muchísimas gracias, sera nuestro lugar de preferencia al visitar CDMX GRACIAS