Resorts in Mexico and Central America

"Worst all inclusive Ive been in my life. Incredibly rude staff (specifically the restaurants, with some rude staff in front desk, but not all). Treated me and our group (all of us older and not drinking) like kids, being disrespectful and plainly rude. "

"Only disappointed was very few activities to e joy. Dinner at the Steakhouse major disappointed. Poor quality of. Eef, ot te der."

"A much needed escape from reality and falling back in love with Mexico! I can't express how much I loved Live Aqua-from check in to departure. It all went smoothly and I was so spoiled by the end. I would like to give shout outs to Daniel at the Aqua Club, Daniel at the daily buffet and Romero, our butler. These people go above and beyond every day for whatever you need. "

"Attentive and friendly staff 24 hrs"

"This is the best hotel in every respect - staff, comfortable beds, great food. "

"We are frequent travelers to Mexico—especially the Cancun area—and stayed at Grand Fiesta Americana Coral Beach Cancun for our anniversary before heading to another 5-star resort. Given our great experience at Fiesta Americana Puerto Vallarta, we had high expectations, but unfortunately, this stay fell far short. Check-in was the highlight. Rodolfo was welcoming, professional, and upgraded us to an oceanfront top-floor room, which we appreciated. He set a great first impression. However, the rest of the experience declined quickly. The lobby and overall property feel dated. While the room had a beautiful view and good size, the bathroom was outdated—old fixtures, worn mirrors, and a small tub/shower that did not match the resort’s rating. Our in-room safe didn’t work upon arrival, and we had to wait for maintenance on our first day. Dining was disappointing. We were given incorrect information about dinner hours and missed the buffet entirely on our first night. Breakfast quality and selection were below expectations, and there was even water leaking from the ceiling with buckets placed around the dining area—unacceptable for a resort at this level. The small private beach was nice, but overall, this was one of our worst experiences in 15+ trips to Mexico. It has made us reconsider staying at Fiesta properties in the future."

"We included breakfast with our stay. It was good, with freash fruits, fresh coffee, great buffet and better service with excellent people taking care of us."

"A bit rundown. Although exterior seems well maintained our room was very basic and badly needed an update especially the bathroom. Staff are mostly friendly and helpful but front desk is understaffed and can be less than friendly at times. The check-in process is overly bureaucratic and time consuming and there is a constant stream of people needing to have their magnetic-card room keys reprogrammed as they quit working after a day or two."

"All good "