Find 4 Star Hotels in Hoan Kiem from AED 82

"We had the pleasure of staying at this Hotel for 3 nights As a 4star hotel it punches well above it’s weight Firstly it’s greatest attribute are their staff At all levels. From the cleaner the doorman the waiting staff in restaurants & bar & the eloquent front of house guest relations could all not be kinder The rooms are beautifully appointed. We had a deluxe room on the 4th floor with a small balcony to view the busy street below in the old quarter. A small downside is it can be a bit noisy from the street, due to being in the heart of the old quarter, the sound deadening helps. The rooms are beautifully appointed & in particular the beds & bedding. The best I’ve ever experienced in comfort & a sanctuary of a busy day out in the frenetic quarter A plus & minus for the bathrooms. Whilst very elegant & well appointed the shower can spray into general area & make marble floor slippery. For the first few days we accepted this, due to so many pluses within hotel, however on the last night a slip became a little treacherous. We chose to make a complaint & the Hotel & staff were right onto it with many apologies. Well exceeding our expectations the management made a point of extending our room stay for a late check out into the early evening due to our inconvenience & knowing full well we had a late evening train connection This to us was the epitome of customer service, well exceeding our expectations. Special Mention to Hazel & Aubrey on front desk for making this happen "

"Nice spacious rooms, convenient walk to many shops, restaurants, etc. Service staff was excellent and breakfast was delicious. "

"Best hotel from start to finish, the staff are wonderful. Please give them a raise or recognition!! My family and I are so glad we picked this hotel!"

"La localisation idéale au cœur du vieux quartier, le confort de la chambre, la qualité du petit déjeuner et surtout un accueil au top de la part du personnel de l établissement"

"Lovely hotel, nice rooms comfortable beds & very clean, great location, very friendly helpful staff, great breakfast - we all agreed best Pho noodle soup we enjoyed in Vietnam. Would happily stay again & will recommend to friends."

"The room was very French and quiet. The staff were the best oart of the hotel. The rooftop bar was really nice with good food and drinks."

"Great location, helpful employees, really worth it "

"It was wonderful.. they really took care of us.. it was my sisters birthday month and they gave us a beautiful surprise by upgrading us to a bigger room and even decorating it with balloons and cake They didn’t have to do it and we never expected as the actual birthday was more than 2 weeks away"

"Came to Hanoi for 10 days and stay at La Nueva the whole time, great boutique hotel with beautiful staff that makes sure your stay is exceptional , great prices ,beautiful spa, excellent location, yummy food, clean/quiet rooms that maintained perfectly!awesome location! Thank you for making my vacation memorable and being so attentive to all my needs!"