"False and hidden fees when checking in, run down location, no grocery store near by, willingly un helpful and clueless staff, dirty room, horrid beds (I think prison beds would most likely be better) Hidden binding conditions about refunds. extra charges on every thing imaginable and felt very unsafe from the moment I walked through the door
I lost time, money, and almost my passport (they expect you to leave your passport with them as ransom for their key)
"
"False and hidden fees when checking in, run down location, no grocery store near by, willingly un helpful and clueless staff, dirty room, horrid beds (I think prison beds would most likely be better) Hidden binding conditions about refunds. extra charges on every thing imaginable and felt very unsafe from the moment I walked through the door
I lost time, money, and almost my passport (they expect you to leave your passport with them as ransom for their key)
"
"We did like the location a lot. The place was nice but be aware the it is on the 3rd floor( USA 4th Floor 😉) and no elevator.
Also it was hot in London (July 2026) and no AC and in the apt was only a small fan. Small windows that you can only open a 1/4.."
"We did like the location a lot. The place was nice but be aware the it is on the 3rd floor( USA 4th Floor 😉) and no elevator.
Also it was hot in London (July 2026) and no AC and in the apt was only a small fan. Small windows that you can only open a 1/4.."
"The room only had one chair where the TV was where the pictures showed a love seat. we requested a new room there were non available. We planned for 3 nights only stayed 1 we canceled the other 2 nights waiting for a refund. The unit was not comfortable for two people. It was made to accommodate 1 person not 2. It was a bad experience. I would not stay here again."
"The room only had one chair where the TV was where the pictures showed a love seat. we requested a new room there were non available. We planned for 3 nights only stayed 1 we canceled the other 2 nights waiting for a refund. The unit was not comfortable for two people. It was made to accommodate 1 person not 2. It was a bad experience. I would not stay here again."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Stayed 2 wks at The Carlyle, it was great location...3min walk to Earl's Court Tube station. Nice apartment. Clean, comfortable place to return to after a long day in London having so much fun. Lots of nearby food choices from American fast food to great pubs. Our contact person at The Carlyle was great...quick responses any time we had a question or need. Grocery stores, pharmacy, bus stops all within a 5-10 min walk. There were 4 of us in 4bdrm apartment. We all agreed we would definitely...
Stayed 2 wks at The Carlyle, it was great location...3min walk to Earl's Court Tube station. Nice apartment. Clean, comfortable place to return to after a long day in London having so much fun. Lots of nearby food choices from American fast food to great pubs. Our contact person at The Carlyle was great...quick responses any time we had a question or need. Grocery stores, pharmacy, bus stops all within a 5-10 min walk. There were 4 of us in 4bdrm apartment. We all agreed we would definitely...
L.
Reviewed September 22, 2023Reviewed September 22, 2023
Great location and very friendly and attentive staff. Not a hotel so don't expect hotel amenities. It's like renting our own apartment so don't expect someone to clean your room and change your towels/sheets. Felt like a Londoner instead of a tourist which I loved. Located next to a University, markets, restaurants, shops and the tube. (Edgeware Road Station). Clean room with modern amenities. One head up though, the bed is a full, not a queen. The bed was big enough for 2 slim/short people but...
Great location and very friendly and attentive staff. Not a hotel so don't expect hotel amenities. It's like renting our own apartment so don't expect someone to clean your room and change your towels/sheets. Felt like a Londoner instead of a tourist which I loved. Located next to a University, markets, restaurants, shops and the tube. (Edgeware Road Station). Clean room with modern amenities. One head up though, the bed is a full, not a queen. The bed was big enough for 2 slim/short people but...
Leo
Reviewed November 14, 2018Reviewed November 14, 2018
I found this apartment very comfortable, spacious and very short walking distance to King's Cross Station. The staff kept in touch with me before travel, so I had the instructions to checkin at hand.
I found this apartment very comfortable, spacious and very short walking distance to King's Cross Station. The staff kept in touch with me before travel, so I had the instructions to checkin at hand.
Kim
Reviewed September 30, 2017Reviewed September 30, 2017
It’s a tiny hostel at an affordable price. Don’t expect much but a bed and a locker. People that get the cheapest room available and then complain about it not being a five star hotel need to book a five star hotel. Staff was perfectly nice, bunks were comfortable enough, and I lucked out with respectful roommates. STAYING AT A HOSTEL MEANS YOU ARE GOING TO GET A MIX OF PEOPLE. Sometimes they suck and sometimes they don’t. That is not the hostels fault.
It’s a tiny hostel at an affordable price. Don’t expect much but a bed and a locker. People that get the cheapest room available and then complain about it not being a five star hotel need to book a five star hotel. Staff was perfectly nice, bunks were comfortable enough, and I lucked out with respectful roommates. STAYING AT A HOSTEL MEANS YOU ARE GOING TO GET A MIX OF PEOPLE. Sometimes they suck and sometimes they don’t. That is not the hostels fault.
This was our 2nd time at this property.The office personnel is so friendly and helpful. We love staying here. Its close to the tube, bus, bikes and railway. The cleaning person is amazing and always helpful. Can't wait to go back next year
This was our 2nd time at this property.The office personnel is so friendly and helpful. We love staying here. Its close to the tube, bus, bikes and railway. The cleaning person is amazing and always helpful. Can't wait to go back next year
VICTORIA
Reviewed September 5, 2022Reviewed September 5, 2022
I booked this hotel because of the location and that it provided kitchen facilities. The room was clean and the contact with the staff was efficient. If you want service, this probably isn’t the place for you, but a clean, convenient bed with a kitchen was all I was looking for. For the price, you won’t do better.
I booked this hotel because of the location and that it provided kitchen facilities. The room was clean and the contact with the staff was efficient. If you want service, this probably isn’t the place for you, but a clean, convenient bed with a kitchen was all I was looking for. For the price, you won’t do better.
Susan
Reviewed October 22, 2017Reviewed October 22, 2017
Nice location with lots of coffee shops and food nearby. Very communicative staff. Room and bed were clean. Booking said the room had AC, and it did have one of the small, portable units that exhaust out the window, but it did not have a proper bracket for the window, nor did the AC ever seem to really work. This wouldn't have been such an issue if our stay wasn't during one of the hottest days in London this summer. Because of this, we ended up avoiding going back to the room until it had...
Nice location with lots of coffee shops and food nearby. Very communicative staff. Room and bed were clean. Booking said the room had AC, and it did have one of the small, portable units that exhaust out the window, but it did not have a proper bracket for the window, nor did the AC ever seem to really work. This wouldn't have been such an issue if our stay wasn't during one of the hottest days in London this summer. Because of this, we ended up avoiding going back to the room until it had...
Sat and worked in the pub downstairs and had amazing beer for 3 nights straight. The pub is lively, and you dont feel like a solo/lonely traveler.
They give coupons for drinks/snacks, and food as well. Very warm hospitality!
Sat and worked in the pub downstairs and had amazing beer for 3 nights straight. The pub is lively, and you dont feel like a solo/lonely traveler.
They give coupons for drinks/snacks, and food as well. Very warm hospitality!
Priyank
Reviewed December 16, 2025Reviewed December 16, 2025