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"you offered me an upgrade at the cost of £100 i assumed for room upgrade and breakfast but only got breafast £100 for 4 very average at best breakfast is more than we paid for dinner in soho including a bottle of wine also you fidnt tell us about extensive renovations so being woken up by builders and jack hammers when iv paid over £400 for two nights is quite a shock so i think il go back to booking . com as they tend to give much better updates and not charge the earth for corn flakes and...

"This is a great hotel, very nice and clean, good location close to tube. Unfortunately the outlets on a few of the bunk beds didn’t work. "

"Beste Lage, sehr zuvorkommendes Personal, sehr gut ausgestattet, ist wirklich zu empfehlen! Eine sehr gute Wahl für einen erfreulichen Londonaufenthalt!"

"Nice clean room. Staff helpful when needed. Air conditioning okay. Great location."

"Good service and location is great "

"Great location, excellent breakfast. Rooms a little small, but nice"

"Salle de bain tout petit lavabo qui se bouche rapidement. Baignoire et plafond sale Pas de ménage fait dans la chambre le lendemain Le personnel quasi inexistant à part le personnel qui doit réparer les dommages qui sont souriant et serviable. Chambre récupère à 15h15 malgré mon arrivée à 12h30 je comprends mais en me voyant présent aucun effort pour mettre à dispo la chambre ne serait ce que 15 min avant 15 h. Aucune explication sur ou serviable trouve la chambre car l hôtel est grand....

"I was given an upgrade to a suite. It was lovely. Great views over the river."

"The location is good, breakfast is good too the room is clean, but the space is absolutely small, no room for suitcases."

"We had stayed several Times at Riu Madrid which is an excellent property which we always book even before booking our flights to Spain. However, we had not stayed in any other of their hotels. This time we chose the London property after hating our booked hotel and scrambling to find where to stay. The Riu London did not disappoint. We checked in within an hour of booking it in Expedia and when we got there we were welcomed with open arms. The hotel is spacious with all the amenities you could...

"Wir waren vier Tage in diesem Hotel und insgesamt war es für ein Drei Sterne Hotel völlig in Ordnung. Das Zimmer war sauber, aber die Einrichtung etwas veraltet. Anfangs ließ sich das Fenster nicht richtig schließen, wodurch es sehr laut war, aber der Hausmeister hat das Problem schnell behoben. Das Personal war durchgehend freundlich und hilfsbereit. Ein kleiner Minuspunkt: Es gab keine Hausschuhe oder Slipper im Zimmer. Die Lage ist dafür top nur wenige Minuten zur Metro und viele Cafés und...

"Top level"

"Camera pulita, personale professionale molto gentile. Posizione centrale ben servita da mezzi e metropolitana."

"Excellent location, bar expensive"

"Excellent staff. Ideal location "

"This hotel is so clean and welcoming ! The rooms are lovely and when I forgot my toothbrush they were more than happy to help out and provide one. Would definitely return again!"

"I stayed at this hotel many years ago. It's exactly the same, so in dire need of room updates. I booked a superior room and the first one they sent us to seemed like it had been left for dead, like a college dorm room. There were no pictures on the wall. The furniture was super cheap, the bedding almost non-existent, and the bathroom was gross. I went to the front desk to complain and the manager gave us a new room which was appointed like the pictures which I appreciated. That said, the...

"Great location"

"Onbijt was basis. Engels en continentaal maar zonder vleeswaren of kaas."