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"Great"

"This was my 5th time in Cancun, and this has been one of my favorite places to stay. I loved everything about the resort, My granddaughters had a blast because it has a pool side for small children. For those adults traveling alone , no problem, they have pools and restaurants for adults only. Highly recommend this resort and Expedia to book it. I was able to find a better deal !"

"Todo súper bien"

"Los alimentos muy ricos y bastante variedad. Las habitaciones amplias y limpias, las camas y almohadas muy cómodas. El personal siempre muy amable con nosotros. "

"The food was good. The cleanliness was amazing. The staff was very nice. I just wish they had a better guest policy but i understand why it is the way that it is. "

"Where do I begin? We got scammed by this hotel on day one. When we arrived, the front desk person advised me that there were no king size beds available, even though we had this room booked months in advanced. However, they offered to upgrade up for an additional $620 to a "honey moon suite". When we got to the room, it was the SAME exact room we had booked online. No upgrades, no upgraded liquor bottles, NOTHING! We got SCAMMED.. and when we went to the guest relations department to speak with...

"Pool was ok never got a room overlooking the beach "

"Trip was great! Food was good and the pool bar even better. "

"No me gustó k lavaban los vasos y copas plásticos en un recipiente plástico no lo lavaban ni enjuagaban bien Por lo demás todo estuvo muy bien"

"Beatiful place to spend valuable time with the family, the pools, kids area, shows, variety of food and the warm atention of the staff was great!"

"Habitación limpia, buena atención del personal, comida y bebida limitadas, costo extra en bebidas, tumbonas en playa también con costo extra "

"We loved the hotel . Cozy and small but at the same time large enough to keep us entertained. "

"El hotel está en muy malas condiciones todo lo demás está bien "

"Staff was awesome"

"The property has many activities to do for your kids. Not one day was my kids not entertained or said they were bored. Plenty of things to do. Keep in mind this resort is massive and has 3300 rooms so it’s often busy and distance to get places."

"My wife and I went on our honeymoon moon here and WOW it exceeded our expectations. The food/drinks/service was a 10 out of 10. We will Be back again next year to celebrate our one year anniversary of being married"

"The Dolphin View room had an unpleasant musty smell. The bed sheets were clean, but they were faded and looked worn out. The room itself felt outdated, which made the overall stay uncomfortable and unpleasant. The “mini bar” was barely a mini bar at all — it only included one bag of chips, a small pack of peanuts, and one pack of Oreos. When we requested additional items, the staff said they would provide them, but nothing was ever delivered. At checkout, the male staff member was also quite...

"Spa was excellent Dragon’s restaurant had great food "

"Food was good for the most part, staff was friendly, bar good ( close at 1am ) nice views of the ocean from out room. The main negative is the people constantly trying to sell you stuff on the beach and even on the resorts by the resort’s staff to the point where we were avoiding specific route not to be bothered by these sellers constantly. Resorts could’ve add some animations to entertain a little more especially around 8-9pm when the sun’s down. Pool and pool’s bar close at 7pm which is kinda...

"Amazing"