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"Hotel entertainment is by far the worse food was ok steakhouse was closed one night and they were doing maintenance"

"Beach view, clean facility"

"The report was clean , staff was amazing and very accommodating. Very family friendly"

"The staff was very welcoming! room was very nice and clean!"

"We had an amazing stay at AVA Resort Cancun! The service was excellent, the food was delicious, and the entire staff made us feel welcome from the moment we arrived. The Kids Club was the highlight of our trip our children absolutely loved it and had so much fun every day. A special thank you to the entire Kids Club team for taking such great care of them. We would also like to recognize Abraham from Housekeeping for his outstanding attention to detail and for always making sure everything was...

"Nada me gustó muchas cosas de mal gusto"

"Food was surprisingly good for an all inclusive resort. Make reservations early, go to SHE. Experience bash at least one night. SPA was phenomenal"

"was good"

"Good place, friendly staff"

"La verdad el hotel está excelente. Para ir con niños es ideal, además de albercas y el water park, tienen dos zonas de juegos tipo arcade, mini golf, etc. También hay actividades todos los días, teatro, karaoke, también un brincolín inflable super grande.Hay un Lugarcito tipo café donde hay pan, nieve, dulces, café, y sandwiches que está super padre. Me tocó ir a cenar al restaurante tipo circo que visualmente está increíble, la comida estaba bien, y también fui a MOMO teppa que es japones y...

"I would not recommend this resort. The food was poor quality and the additional restaurants were not impressive. It took a very long time to get a drink by the pool. Many of the staff that interacted with guests knew little English. The resort activities were minimal and honestly not enjoyable. The music by the pool could have been more upbeat. The beach was not well maintained and there was plenty of seaweed. The pillows and beds are in desperate need of being updated. We had to ask for...

"Great location close to the airport and all time beach access. Best service I ever experienced. Book the all inclusive it's the best deal!"

"There were many options when it came to food, activities for children, entertainment, and pools."

"The resort is beautiful, and the staff, food, activities, and spa experience were all excellent. The spa, in particular, was a very relaxing and enjoyable part of our stay. The only area that needs improvement is the air conditioning. We had to switch rooms twice because the AC in the first room was not working properly. While the second room was an improvement, the AC still did not perform as expected. We chose not to complain again because we did not want to go through another room...

"Lo súper recomiendo"

"Pools were not well maintained. Infinity pools not well thought out. Too many swim outs"

"The resort was great! Food was fantastic and the staff was amazing"

"The stand out was the food, would go back for it. A lot of variety everyday. The staff were helpful but not all of them. Cleanliness was ok. The building though was a bit old including the rooms. Some mold on the shower areas but eh as expected."

"Great resort. The food was excellent, they even accommodated the vegan/gluten free individuals in our party. The staff was excellent, especially the waiter Elvis. He did such a great job."

"Atelier was an excellent property for couples and small groups to relax and enjoy a more modern resort. The staff was fantastic and attended to our needs at every turn. The pool experience was very nice although I would recommend a more diverse selection of popular music. The drinks were top notch and creative and the poolside service was consistent even as more guests arrived later in our stay. The restaurants were also a plus with the Italian and Asian cuisine being our favorite. The beach was...