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"Everything was great. I wish there was a room service for food and bigger elevator, cause the elevator socks it takes so long to come an small"

"I really enjoyed my stay I took off a star because it says that airport transfers were included but they weren’t and I had do pay for mine. However someone else booked a separate room didn’t so the information received from the hotel customer service , hotel staff and Expedia wasn’t correct. I had “850 resort credits” that was completely miss represented because it’s not a credit you can use on what you want instead it’s discounts multiple services that total up to $850. Overall the staff was...

"It was the definition on mid"

"Overall great experience. It would be better if they allowed reservations at the specialty restaurants otherwise the wait was at times too long. Didn't care much for the food at the Italian restaurant. They should limit the number of people at the pool bar d/t risk of waterborne illnesses. Chlorine will not cover every bug!"

"Great service.. just need the beach cleared.."

"Nada me gustó muchas cosas de mal gusto"

"Checking in. Hotel staff didn't tell us to download the app upon check in. Would have been useful because everything you reserve you need the app. All activities in the hotel, you can find with the app. The furnishings are a little outdated, needs an upgrade. I was here 12yrs ago and it's getting a little run down but still a very nice hotel. People there are very nice and helpful. If you imagine yourself laying on a pristine beach relaxing on a nice sun chair, this place is not for you. ...

"This was the first resort that I have ever visited and I’d go again and again."

"Good place, friendly staff"

"Amazing property, staff and location."

"Fue una estancia tranquila, con suficientes restaurantes, alimentos regularmente buenos (especialmente el restaurante mexicano estuvo muy rico) y buen servicio."

"None of the hot tubs worked properly, check in and check out were great overal for the price it was a 6 out of 10"

"Everything is great. Friendly staff, kid friendly."

"I love"

"Lo súper recomiendo"

"Great hotel cleans rooms great service staff was amazing, my family wants to go back thank you"

"Rooms were clean, staff was nice, accommodating, and lively, breakfast was always my favorite meal, the rest of the food was decent, and the pool and pool bar were great. Unfortunately, the weather did not allow for the water sports while I was there due to high winds but everything else was great!"

"The stand out was the food, would go back for it. A lot of variety everyday. The staff were helpful but not all of them. Cleanliness was ok. The building though was a bit old including the rooms. Some mold on the shower areas but eh as expected."

"Incredible service you come to expect from Hilton! All the staff were helpful and kind during our stay. The hotel itself was beautiful and well maintained."

"Best vacation ever"