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"The resort was great! The staff was very helpful when we needed something! The restaurants had decent food. The entertainment team also made it a great experience and interactive with the kids!"

"Problem with noise. People slamming doors, screaming, and yelling all throughout night. No hot water in shower. Had to move rooms after complaining for 2 nights. No upgrade or any compensation for us. Desk people not helpful after a flight cancellation. Were told hotel completely booked not one room available. We asked to help book another riu room property but were told we had to do it online. Wifi not consistent. Problem with phones. Fire alarm was going off in middle of night. Food was not...

"Staff was very nice rooms were clean"

"My husband and I had a great stay overall. The resort was beautiful, clean, and well-maintained, and most of the staff and guests were friendly. I’ve stayed at RIU resorts several times and have always had positive experiences. The food was very good and filling. During our 5-day stay, we only ate at the buffet, but we enjoyed everything we tried. Unfortunately, we had a serious issue on our first night. The resort arranged a taxi for us to get to an excursion. During the ride, the driver took...

"We loved the food, the room and the pools. The shows and entertainments at night could be better. Would definitely recommend this resort to others."

":)"

"the staff was amazing! the food at all the restaurants was delicious and the parties got wild super fun!!!!"

"Don't let expedia fool you with the deceptive practice in offering $100 in resort credits. They are coupons limited to use on over priced offers in the resort and can only be used in small amounts at a time. When showing the manager that there is no explanation in regards to how the $100 credit can be used in expedia offer, she was very dismissive and pretty much said that is your problem."

"Best resort ever I loved it"

"."

"El único tema que tengo es la playa que tenía mucho sargazo pero la naturaleza es imprescindible"

"The staff really made this place special. They went above and beyond the entire time."

"It’s clean good family environment, yet all activities are done by 10 pm and bar closes at 11"

"Food need to change"

"They need to do more activities during the day and at night"

"My boyfriend and I stayed here for 6 days absolutely loved it! definitely will be going back. Our butler Jesus was amazing(request him if you can) he was so helpful with helping us get around. The food was overall good, and pools were very clean."

"Loved this place and people were friendly and helpful."

"Perfection and Elegance"

"Todo excelente excepto la comida de las cenas"

"Beautiful and clean beach, staff was amazing, food and room service was great however it can use some maintenance, the jacuzzi, the elevators, and paint was not well maintained."