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"Beautiful resort!"

"As a long-time UVC member, I have stayed at several Dreams resorts over the years, and this was by far the most disappointing experience I’ve ever had. The biggest concern was the condition of the main pool. My son sliced his toe so severely while swimming that he nearly required stitches. What was even more alarming was that he was far from the only person this happened to. Every single day we witnessed five or six different guests both children and adultsjumping or being helped out of the...

"10/10. All inclusive. Not a single bad thing to say about the time I spent here. Every staff member is a joy to be around. Their nightly entertainment is awesome. Pool’s are clean. Drinks are strong. 24/7 professional ROOM SERVICE! You couldn’t ask for anything else. Highly recommended."

"Muy buen hotel y excelente servicio"

"Es una muy bonita propiedad y todo el.personal muy atento"

"Staff is very kind and friendly"

"The rooms definitely need an upgrade everything looks old and dirty"

"I love it, love it. I have a gluten allergy and I was more than accommodated. The buffet had allergy labels which made this much easier for me. The food was delicious, the entertainment was good and the property was really clean. I enjoyed the late night coffee spot in the lobby area especially the hot chocolate. My only issue was the beach which they had no control over. The waves were really high and so we did not get a change to go in- I was too scared. The rooms were very clean,...

"G"

"La comida, los shows, la habitación, todo en general muy bien. El servicio de relaciones públicas excepcional!!"

"Todo excelente, el hotel está nuevo"

"The staff was amazing. And the food was great!"

"Muy agradable, habitación limpia y confortable , áreas comunes limpias,. Atención del personal muy buena."

"This was, without question, the worst all-inclusive resort we've ever stayed at. The resort is currently transitioning to new ownership, and it was obvious that they are cutting costs. Services and amenities have clearly been reduced, including many of the perks that were supposed to come with the upgraded package we paid extra for. Nearly every night, multiple bars were out of basic items, including certain beers, cocktail mixers, and even some liquor. The upgraded lounge wasn't any better. To...

"The service is truly excellent from start to finish. You get picked up and dropped off at the airport (CUN) and there are assigned staff always just a text away. Complimentary activities come with the reservation and the Palafitos exclusive restaurant is amazing. The views are obviously spectacular and having breakfast delivered to your own private bungalow overseeing the ocean is truly special. Will definitely be back!"

"Great stay!"

"We had a wonderful stay at Hyatt Ziva Cancun. The ocean view was absolutely beautiful, and the location was perfect with easy access to everything. The staff were friendly, professional, and always willing to help. Overall, it was a fantastic experience, and we would definitely stay here again."