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"INCRIBLE HOTEL LLENO DE PAZ Y TRANQUILIDAD,ME SENTIA COMO ESTAR EN EL PARAISO DENTRO DE LOS RIOS NATURALES,LO UNICO QUE PIENSO DEBEN IR RENOVANDO PORQUE YA HAY MUCHO DETERIORO EN LA INFRAESTRUCTURA Y MAS MAQUINAS EN EL GYM,PERO POR TODO LO DEMAS ES HERMOSO,LA COMIDA INCREIBLE Y LOS NINOS Y ADOLOSCENTES TIENEN SUS ESPACIOS."

"The facilities and location were good, the only thing that needs to improve is the service of waiters and the cleaning room personnel."

"Overall, we had a great time. It’s a beautiful property. The staff is sweet and tries very hard. It’s a very confusing layout though, was difficult to navigate. My only real complaint was the air conditioning did not work properly. Our room stayed much too hot …."

"There were RACOONS in our bungalow above the water. The staff was rude. My partner is a RASTA with strict dietary restrictions and THREE (3) Times they tried to feed us PORK when we requested PORK. They are RUDE and ...."

"All staff was amazing we have a special needs son and everyone was super caring and understanding, Vivian and Jasmin were outstanding"

"The resort wouldn’t honor the $200 resort credit…. They told us it was only good for $10 at the spa. Pretty disappointed with the way they handled rude guests. There is only one pool with an ocean view, but you can’t enjoy your time there because everyone is interrupting you trying to get you to buy crap. The whole experience felt like they were trying to up-sell. Won’t be going back, and will encourage my friends and family to go elsewhere."

"The property has was immaculate , the staff was kind and super helpful. Though the spa needs some help with there services not what I consider a spa day!! There prices were very high for the services you get no one specializes in one thing its NOT the people who perform the services at all they’re doing exactly what they have been taught it’s the big shots who are doing there job to make sure it’s a real spa which it is NOT"

"La playa está totalmente inutilizable, realmente es una descepcion que uno viaje para tomar sol en playa y lo único que haya sea piscina creo que debían decirle a un antes de elegir la reserva."

"While the staff at Secrets Moxché were consistently friendly, attentive, and helpful, the overall experience did not meet my expectations for the price. One of the biggest frustrations was being invited to a “90-minute” presentation for a spa voucher that turned into a lengthy, high-pressure Hyatt membership sales pitch lasting more than two hours. The room also had some issues, including stained pillows and a persistent damp feeling caused by humidity. During our stay, the beach was heavily...

"We had a great stay at this resort, the property itself was beautiful and well maintained, and the staff were kind and attentive throughout our visit. Cleanliness was good across the rooms and common areas. The food was decent overall, not the best we've had at an all-inclusive, but far from the worst. One drawback was the limited pool options, with only two on-site and the hot tub above having very limited hours. The overall atmosphere skewed toward an older crowd and was quiet, with relatively...

"The VIP from expedia are not excepted there also the hotel do not want to clean beach, so we have to go to the next door resort, Ocean Paradise we’re the beach we’re taking care of to swim"

"Nice place, but rooms are really dated. The seaweed is a disaster. It stinks! The ocean and beaches are covered in it. I would not go to any resort in the area until the seaweed washes away."

"The property was excellent, Staff, amenities, food options, entertainments .. very well thought out ."

"We stayed at this hotel for the first time and had a wonderful experience! The hotel was very clean, the pools were beautiful, and the buffet offered plenty of great options. My boys, ages 6 and 9, loved the kids’ pool area and spent hours having fun there. What really stood out to our family was the exceptional service. Everyone was friendly, welcoming, and accommodating, especially the staff at the buffet, restaurants, front desk, and housekeeping. We also loved having access to the other...

"From arrival to departure, our stay at the Valentin was perfect. The staff is amazing, attentive, and super-friendly. The restaurants were delicious and met 5 star expectations. We absolutely adored the entertainment crew and all of the resort activities. This was a wonderful vacation and thoroughly enjoyed by our group of seven, which ranged in age from 18 to 70. The rooms were immaculate and very comfortable. We will return in the future."

"We enjoyed our stay, thought the food and the overall aesthetic of the resort were top-notch. Aiden and Alfred helped us immensely with our day to day reservations, the restaurant staff were all incredibly kind and the nightly entertainment options were wonderful. We would recommend this property to others and agreed that we would consider coming back another time. However we were both very disappointed that we were not able to enjoy the beach/ocean at all and that we were not informed...

"Buen lugar con excelente servicio"

"They made my solo birthday vacation one for the books! I had the best time and the staff was extremely supportive and helpful at every turn."

"Amazing trip. Amazing location. Amazing food."