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"Great time with the family went for a wedding no complaints. All the parks being included was great."

"Un súper hotel"

"La habitación no la limpiaron, solo hicieron las camas, toda la comida del buffet sin sabor, el personal si es agradable a excepto de algunas encargadas de los buffets, la verdad no regreso, reservar para los restaurantes de especialidad es todo un caos "

"Ideal para familias con niños, el personal SUPER amable y si les toca la van con FELIX tienen la diversión garantizada. El agua de las piscinas es fria y el mar es feo :( la comida no está rica, pero tienen muchas actividades para niños."

"Overall, it was a nice resort. Food was good, but not great. There was usually a good variety at the buffet, but that was hit and miss depending on the time. The ladies in the coffee shop were friendly, so we visited everyday. We didn't get to experience the beach as there were mounds of seaweed everyday. A few staff were pleasant but it seemed like others couldn't be bothered, not even a smile."

"The hotel is nice, but I wouldn’t visit again. The bungalows are dated and the water below is murky and filled with seaweed. We couldn’t use the beach, because of the seaweed. They were working hard to try and remove it, but it didn’t work. The food is delicious, but the menu doesn’t change much, so after 3 days, we were bored with the food options. There were ants in our room, so we called the front desk and they sent someone to spray the room. The fumes caused me to itch all over, so that...

"This resort has systemic safety issues that management refuses to address. My daughter suffered a laceration from a broken, underwater tile in the pool, which medically restricted her from using the pool or ocean for the rest of our stay. When I brought this to the attention of the executive management, they were incredibly nonchalant and dismissive. They characterized a documented safety injury as "superficial" and took zero accountability for the state of their facility. On a short walk to...

"Very clean,staff friendly. Good food and a nice pool with activities."

"Yes, you can find much prettier beaches that don’t have Cozumel out on the horizon! That is the ONLY “complaint” about this place. Phenomenal doesn’t begin to describe the 5 nights my wife and stayed there for our anniversary. Premium liquor (the Don Julio’s is never ending), top shelf food (presentation, portion, and quality), the views and location are incredible! The property is meticulously maintained… the noisiest time is just after sunrise when they are taking the beaches and trimming the…...

"This property is amazing!! Your own go cup is very helpful for bar hopping and pool drinking!! Other than that there is nothing bad about this property the food is amazing the bar staff are quick and all the staff are cheerful and friendly and helpful!! 100% recommend it but I am finding it hard to rebook the available is sparse"

"Loved everything about Jungala / VidantaWorld. The entire property was beautiful and we saw so many different plants and animals. The restaurants were excellent. The staff were all kind and helpful. Having a personal concierge was especially helpful for planning activities and transportation. The room layout was very nice and the separate bedroom for the parents and two separate beds (with trundles) in the living room and two bathrooms helped us not feel like we were on top of one another. "

"Clean room . A little bit dated but the staff are very nice snd accomodating . Pool is nice and aircon is working well "

"This resort had very poor communication. We arrived and were told we could book dinners at the different restaurants but the app told us none were available. A couple days later we found out we had to book it through a different person. We didn’t get our towel until day 3. Food was average to below available. Service was very slow at the restaurants. Not a lot to do. A monkey stole my cookie right out of my hand. "

"Excellent! Everywhere we went, staff were pleasant, professional, and at the ready to assist you with anything."

"The rooms were clean, staff was not attentive, every time I asked for something it was I’m getting off even though they continue to serve others. The main dinning (buffet) had a weird odor, so I would ask for the window seats it didn’t smell funny. The vents very black. So that made sense. I thought with my upgrade I would be served poolside. I was at the pool two hours before I even seen anyone. And she didn’t even ask if I needed anything. So when I did she said oh I’m off. Also you have to...

"everything was great!!! our family had a blast. "

"Excellent resort. Highly recommend!"

"Close to downtown, great staff, nightly drink cart was great addition"

"Yes"

"Es un hotel familiar, tiene un lado para adultos más calmado muy bonito. El staff muy chévere, solo que en el Market, como que las chicas que estaban haciendo el desayuno y sirviendo postre estaban un poco cansadas y tenían un actitud desagradable. Es importante tener personas con energía bonita en especial por la mañana y más si es relacionado con alimentos. El personal de la limpieza muy excelente, también las chicas del Spa me encantaron. El hotel tiene un equipo de ventas súper agresivo, muy...