Search Residences in Kim Ma

" A really enjoyable stay overall. The room was tidy, comfortable, and nicely prepared. The staff were helpful and always polite. I appreciated the calm and welcoming environment throughout the property. It felt like a very well managed hotel. The location was also convenient for exploring nearby attractions. I would gladly stay here again."

"Love this hotel nested in the heart of Phố Cổ convenient to shopping, Ho Hoa Kiếm, cafe shop, wash & fold stores. Staff is super friendly, they go above & beyond to accommodate your needs. The connecting room is very small & no outside window. Otherwise, premium room is very roomy. I would stay here again. "

"Quite rundown and dirty, staff were quite nice "

"This was a really comfortable hotel stay. The bed was wonderful. The service from the staff (front desk and breakfast restaurant) was amazing. The breakfast was delicious - including the most amazing Vietnamese coffee of our trip! Ideal location in the old quarter."

"Excellent"

"The hotel description is misleading. There is NO onsite breakfast facilities. Breakfast is down the road, outside the hotel!! When we arrived, the only lift in the hotel was "out of service". This is definitely NOT a 4* hotel. It is more like a 1* hotel. This hotel does NOT come with the concierge, the facilities, decor, or top notch service that all 4* hotels offer. This hotel offers absolutely nothing. The staff are miserable and unhelpful. The rating for this hotel definitely needs to be reclassified. Regarding the room. We asked for 2 room queues, but was told we could only have one and if one of us needed to access our room we had to get reception to let us in. The sockets in the room was loose. The kettle needed to be unplugged to stop it over boiling. There are some good points to this hotel, and that is it's location. It is on a quirky road in the centre of all the hustle and bustle."

"Breakfast and staff were excellent. Room was clean and cleaned daily. No safe in room. No secure area to leave luggage for the day. Staff are willing to hold luggage for the day in a room frequented by many individuals. The hotel is located at the end of a narrow alley making it more challenging for Grab drivers to pick up and drop-off. Pool looked good but did not try. Neighborhood has lots of every day city life in Vietnam-fish and chicken being cleaned, families and friends gathered eating outside in front of buildings and some construction. Though very quiet from 11pm-7am for sleeping."

"The breakfasts were amazing with something for everyone. I will miss that choice a lot. "

"Great service by the staff, really outstanding. There was one night where a friend and I were at a lost for where to go for dinner and it was running late. One of the staff members helped us quickly call up a place and got us a table! Saved our night, and the food was delicious!"