Find 5 Star Hotels in Playa del Secreto from AED 694

"This resort is amazing. It has lots of entertainments that families can enjoy. It has huge pools and waterslides . The lazy river is fun for those wanting chill time at the water. Apparently, we were assigned in a room for expedia vip, which is huge, comfortable and clean. There's housekeeper coming everyday to clean, change beddings and refill towels, soap, etc. There's also another staff coming to give us bottled water and refill mini bar. My main concern is the food. I didn't enjoy the food at the international buffet. Typically, everyday you see the same menu. Guests have options to make reservations at their restaurants but impossible to make one as it's always fully booked or close. Thankfully, I am an expedia vip and apparently they give priority to this group and all I had to do was to send a text message to this expedia personnel and he'll make all the arrangments. He had made our stay in this hotel quite easy, memorable and enjoyable. Without him, my family wouldn't experience dinner everynight at different restaurants as well as the free bowling that we enjoyed. Another major concern is guest service staff trying to confuse you with "free massage or free cabana" and eventually will talk to you abiut becoming prime club member. The confusion is, you approach them for questions and for help but will start speak to you about prime club membership. Yes, so guest service staff were not helpful at all to guests. "

"Great service "

"The Resort was great! Staff was fantastic with everything we needed. The only thing that was not great was the smell of seaweed around the Resort. Very strong smell once you get out of your room. Either than that we had a fantastic time! Thank you Ocean Maya Royal for hosting us and thank you to the staff as well! "

"Carolina y Rebeca no hicieron sentir muy especial exelente servicio su carisma y amabilidad las hacían sobre salir , no digo que el resto del staff no lo sean. Pero con ellas tuvimos más contacto directo "

"Excellent on everything!!!"

"Wonderful staff and beautiful grounds! "

"All staff were very friendly, welcoming and attentive. Pools were very nice but could use a good cleaning (not once did I see cleaning happening, lots of algae and sand). Bartenders were all fantastic, loved the Mike's Coffee, Route 66, lobby entertainment and sitting area, smoothie bar and ice cream station! "

"Everything was great. Beach was full of seaweed but i could not care less the resort was phenomenal. Service was amazing and my massage was the bomb"

"Very nice "