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"It felt like the A/C was not working properly. Lobby and buffet are felt warm."

"make sure you have a translate app and walk around the property and view all amenities."

"Nice place to stay. Some rooms just have a view of another hotel and the food is edible but not delicious. Don’t eat the hot dogs."

"Everything was clean, service was supreme , great place"

"Wonderful experience. Huge resort."

"I had the best time at the property. I will definitely go again"

"The resort was very nice, friendly staff. The only thing that I wish I knew before Time, was that if you wanted top shelf liquor you had to stay in the towers, not the regular temptation resort"

"Food was not really great"

"Beach were really bad.. smelled disgusting."

"Awsome beach"

"Great staff all around and clean room"

"Excelente estancia, buen precio, buen servicio, buenas actividades, frankie siendo el encargado, todo lo que probamos muy sabroso, 100 recomendado."

"It was good environment and lovely area. The one thing I can say is I feel they aren't very organized. Check-in took way longer than it had to be, only one check in person. We reserved a dinner for 10 people two days in advance. When we went to the restaurant, they separated us because we didn't give enough notice."

"We enjoyed every minute of it is very beautiful, clean stuff for very nice. I would choose to go back there anytime."

"Pros: - Wait staff was amazing, every server went above and beyond, made great conversation and our glasses never sat empty. - Resort was compact and easy to navigate. Never felt lost like at similar resorts. Cons: - Be prepared to say no, ALOT. For an all inclusive resort, the upselling was constant and aggressive. Pushing us into premium bottles of wine needed to reserve a table, limited time “special promotions” for their mediocre spa, or even half day long timeshare sales pitches. There was...

"The ocean water was full of seaweeds. So maybe not the best time to come in June. But the place was nice."

"We absolutely loved the stay. This was my second time to Hilton Cancun and every time has been phenomenal. The staff is exceptionally warm and very accommodating. From the bellman Noe who made us feel like celebrities to the concierge Cecilia who made us feel like the only guests and even accommodated us with an early available room. Rocio gave an amazing welcome drink and Noe showed us to our room and took time to show us all of the amenities. We had a lovely dinner at La Luce with the most...

"All the hotel staff was very professional and awesome, but Sheila at the restaurant is amazing and great customer service skills."

"Falta mucho mantenimiento"