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"The biggest difference between Sunscapes and other resorts we’ve stayed at in the Hotel Zone is the food. The restaurants don’t take reservations, so it is easy to get into them. At peak times there may be a wait, but the food is so good in all of them that it’s worth it. Even the buffet has good food (yum, chilaquiles!). The main pool has a taco bar and plenty of people bringing drinks. The back pool has a hamburger and hotdog bar and drinks bar, but didn’t bring you drinks. The only thing I...

"Muy bueno la verdad, un hotel muy familiar, comida deliciosa y variada, vista espectacular, personal muy amable, el único detalle es que la piscina/ alberca es demasiado helada, de resto súper recomendado."

"Great hotel, very nice staff."

"Spotless! Great upgraded room! "

"The staff and room was good, wonderful beaches and scenry, we had a great view as well and response time was quick. Unfortunately however, there was a drain smell coming up which was off putting for 2 days. Overall, I recommend the hotel to others."

"I did not interact with the staff much but I did have a good time for the most part I was off the resort. It was a bit chilly to hang out around the pool so we had to do more indoor activities off the resort."

"Nice"

"The staff was very attentive and nice. Would definitely come back "

"Let me start with check - in Odalys was amazing! She listened to everything we said and gave us an amazing room! Honestly more than we dreamt of :) and Expedia is amazing at adding extras. Favorite people that go above and beyond at breakfast- absolutely every waiter At the pool bar- Luigi! Playmakers also amazing, smiling and interacting with guests. People that help with luggage … seriously staff at this resort is AMAZING!!!"

"Great resort, great beach, always helpful staff and great service!"

"Todo bien "

"Amazing place "

"Great staff, great food and drinks, overall excellent service "

"Good"

"The room super clean, good amenities."

"I had a wonderful stay at Ocean Allure Costa Mujeres. The resort is new, we had a few hiccups, but the overall experience was great. The eight restaurants offer plenty of options; just make reservations early, and note that a few were closed on the weekend. The staff truly made the trip special. Angel at the bar was fantastic, and the server Angel at the Steakhouse delivered exceptional service. Carla at Blue Moon, Martha and Addy at the spa, Brian at Pez, plus Cynthia, Roberto, and Francisco,...

"Clean room, staff are nice, view is stunning.. I love GR Solaris"

"Room was very clean. Friendly, polite and courteous staff."

"Everything about the resort was great! The room was very clean and nice! The facility itself was very, very clean. Staff was always cleaning. And the staff were all so, so nice. The pool area was great. All the bars and restaurants were excellent. We do not have one bad thing to say about our stay...it was awesome!!"

"Everything "