Hotel with a Concierge in Isla Mujeres from AED 560

"Quiet"

"Luxurious property."

"Traveled with family and two small children, age 2 and 5. The hotel is beautiful and clean. The food at all restaurants and amazing. Food truck and food by the pool is also great. The breakfast buffet is also outstanding. The spa my husband used was beautiful. The shows at night were very entertaining for adults and children. The carousel was fun for young children. The kids club was so nice for kids ages 5 and up. But the best of all was the staff, outstanding service. Very attentive, nice and professional. Our bell boy, Adrian who walked us up to our room on day one and walk us to our car on our last day was so nice. Lastly, Rosa and Ada who were staff at the lobby were the sweetest and most kindest. Remembered our names and were so nice to my little boys. Every chance they get they offered drinks and asked how everything was going. Also the staff by the pool are very fast with drinks and food. They helped out with finding chairs to sit and obtain umbrella for our kids. 10/10 hotel all due to the staff and food. Food is very important to me. Everything was clean, turn down service was impeccable. Only negative which really the hotel can’t control is the beach, unusable due to seaweed and rocky. Also when taking a shower the water smelled bad. Would definitely come back and will recommend to anyone traveling with kids. "

"There was a lot of variety in terms of food however the quality was hit and miss. For example the Teppanyaki at Himitsu was excellent but the regular Asian cuisine was not prepared to traditional standards. The Pad Thai was a plate of flat rice noodles with Teriyaki sauce, the gyoza was pulled sweet pork, and the ramen was broth was sweet and a small bowl like an appetizer. We had a similar experience at Portofino, the Italian restaurant. The first time we went it was fantastic and the second time not so much."

"Will stay here again "

"One of the best all inclusive resorts in Mexico. Good food, lots of activities and excellent staff. Beach is wide and clean. Rooms and property are beautiful with a well thought out layout."

"Amazing stay with my girlfriend. "

"It was a really great experience all round "

"!"