Find Luxury Hotels in Hanoi

"Very friendly and helpful staff. Hotel manager helped us with late checkout because our flight was late at the evening. Excellent breakfast, many options of local and intercontinental breakfast Clean rooms. Great location, we went everywhere on foot."

"Très accueillant. La boisson de bienvenue et les collations étaient délicieuses. Ils ont également recommandé de bons restaurants et des boutiques de fruits lorsque je me suis enregistré. J'ai particulièrement aimé Jenny, qui était la meilleure ! La chambre est propre, confortable et agréable. De plus, la dernière fois que je suis allé, il y avait du temps libre, donc je suis resté dans le hall, et ils ont pris soin de mes demandes de boissons et d'autres choses. Ils étaient très gentils. J'ai passé un séjour agréable et je suis parti."

"Best breakfast"

"Fantastic hotel, really big room and good amenities. The staff were very helpful and so attentive. They also assisted with arranging a tour. I would highly recommend staying at this hotel. "

"Great property "

"What a lovely hotel. Very well set out and clean. The staff have all been amazing; welcoming, professional and knowledgeable. Whatever you need they will accommodate. The rooms are light filled and spacious. Had such a great nights sleep, with wonderful blockout blinds. The bathrooms are well laid out with plenty of storage. Tracy (the front office manager) went above and beyond. We were very impressed. You can see why the hotel runs so well. Front of house staff Yen was so lovely and helpful. This is a fantastic hotel, we will be back to stay again. "

"We booked a Suite , it was a wonderful end to our amazing Vietnam holiday. The best part of time here was being greeted every time we went out or came back by "

"Great hotel in Hanoi. Dining options galore. Amazing staff. Mall on site and other shopping options near by. Ample rooms and comfy beds. As usual, Lotte is synonym with satisfaction. "