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"Location and hospitality"

"Well located property in Covent Harden area. Professional staff, good breakfast, clean. Elevators can get overwhelmed at times."

"The room did what it needed to do for the most part, very spacious despite size. The only couple of issues were that the shower was making a weird gurgly noise pretty much all night, making sleep difficult and I found there was a not pleasant drainage smell to the room, though subtle but was still aware."

"We loved the neighborhood. 5 min walk to Earl's Court station with many restaurants A 20 min walk to Natural History Museum and Victoria & Albert Museum. Great linens/beds. Quiet, safe neighborhood. Would definitely recommend to anyone visiting London."

"Todo excelente!! Excelente hotel, personal y ubicación. Vista preciosa todo el tiempo"

"Evening duty Staff was bit rude it was around 6pm on 10 June."

"Excellent location. Good attentive staff. Great breakfast. But the room design is wanting. Black separate shower and toilet are dark. Water is coming out of the shower and the floor is moldy and swallen. So, the washroom door jams. Overall design is somewhat pretentious but with unnecessaryly reduced space and functionality. Would have been better with more conventional simpler approach. Overall recommended though."

"Hotel muuuy recomendable, nuestra estancia fue maravillosa, el personal muy amable y atento, Por supuesto que volveríamos"

"Just ok considering close to central London"

"Great location"

"Comfortable beds, great location, helpful staff"

"チェックイン&アウト時のスタッフの対応はフレンドリーでスムーズでした。 部屋はコンパクトでしたが、そのなかで最大限機能するようにできていて、都心部のロケーションを考慮するとよい選択肢だと思います。24時間ロビーでコーヒー＆紅茶が飲めるのもGood Pointです。"

"This was our first time in London and traveling abroad with the children. London is ancient city so you would expect things to be run down. The truth is that Londoners cherish and preserve their city, streets, pubs, and this beautiful boutique hotel. I felt like everyone really cared about all the guests. In the US, there is an epidemic or "quiet quitting" despite the fact that the standard of living is leagues ahead of other countries. At Baileys, I felt the opposite and it was refreshing to be...

"We had an issue arriving to London. I tried to contact the hotel but the phone number wasn't working so I sent a message informing we would be arriving the next day and wanted to confirm our reservation was held for us and that our room would be ready in the morning. I received no response. Upon arrival we were told that the hotel was sold out and a room was not yet available for us (even though we had paid for the previous night). We had to check our luggage at the front desk. When we returned...

"We had a wonderful 5 night stay. The hotel is in a great location. Close to train stations and theaters. The rooms were very clean and not too small. The onsite restaurant was very good and the roof top bar provide a great view of London. All of the staff were extremely helpful and very kind. We will definitely be back!"

"Verry well located, friendly staff verry helpful and verry clean."

"Very boutique, well-maintained, clean and nice hotel at a very nice location. highly recommended."

"Average "

"Enjoyed our stay. Room had everything we needed and location is very convenient for catching the tube around the city."