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"Friendly stuffs"

"The room was not well renovated. The outlets in the bathroom didn’t even work and they didn’t offer any shampoo or conditioner. For how much money I spent to stay there I would have assumed that the room would be in better conditions with higher end toiletries. The food was subpar in my opinion, if the resort is in Mexico why are we serving American Mexican food as opposed to local options. I also requested a refund because I had booked the property for 4 people but one of them couldn’t make it...

"it was amazing. my room got cleaned everyday. service was a 10/10. buffet food was pretty solid. it was just overall great no complaints!"

"The best en playa del Carmen 🥰❤️"

"G"

"Great place to be !"

"Food kinda"

"Wow! Top notch in every category."

"Everything about this resort was incredible from the food to the amenities to the view. The only headache was the check-in process took a very long time."

"It’s a great experience for our children; we’ll be back soon."

"Very clean rooms enjoy the food and drinks all the staff was friendly and welcoming every pool had a beautiful view of the ocean"

"The service is truly excellent from start to finish. You get picked up and dropped off at the airport (CUN) and there are assigned staff always just a text away. Complimentary activities come with the reservation and the Palafitos exclusive restaurant is amazing. The views are obviously spectacular and having breakfast delivered to your own private bungalow overseeing the ocean is truly special. Will definitely be back!"

"Na"