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"I stayed at Hotel Xcaret from July 12–17 with my family. This was a vacation we had been looking forward to for a long time, and we arrived with high expectations. Unfortunately, our experience was very disappointing. We booked a River Jump Suite, and while we were given that room category, the river outside our room was so dirty that my two teenagers refused to jump in. That is how our vacation began. My husband immediately went to the front desk to request another room, but we were told there...

"New hotel other than the meat restaurant, food was excellent."

"The food it wasn’t good"

"Increíbles las instalaciones, muy bonito todo, las habitaciones amplias, limpias, la playa muy rica. La comida puede mejorar la calidad, el restaurante encanto no está rico. El buffet muy amplio. Si volvería y si lo recomendaría."

"We enjoyed everything, mostly the swim up suite and our favorite restaurant was the lobster house."

"The room was nice the shower and lighting were great the restaurants were very clean and service was excellent"

"Nunca volvería no me gustó"

"From the moment we arrived at the property, we were treated exceptionally well. We were welcomed with a refreshing drink and cool towel before being driven to our bungalow, which immediately set the tone for an incredible stay. The bungalow itself was absolutely amazing—spacious, beautifully designed, and full of luxurious touches. The glass floors overlooking the beach below were such a unique and stunning feature. Having our own personal pool, a full refrigerator, and outstanding service made...

"Beautiful, big and very clean room..The bathroom was very clean,stylish and very big also. All three restaurants Japanese,Italian and Mediterranean were great. The server Esteban (we called him Antonio)in Mediterranean and Italian restaurant was very experienced and doing his job very well. We were pleased from his service.. We really enjoyed our vacation there. The only downside is that you have to take a seven minute shuttle to go at the beach club area which was beautiful and well...