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"Todo muy bien, personal atento"

"The resort is beautiful and the staff is amazing. Everyone is so friendly and helpful. We loved our swim up room! The only thing we would change is they don’t have reservations for dinner. One night we had to wait an hour for a table. The spa was closed for remodeling, but we were still able to get massages. The property is well maintained and they are constantly cleaning which was great. Would highly recommend!!"

"We had water leak in our bedroom floor from bathroom 2 days in a row."

"staff atento, servicial"

"We had a wonderful stay at Atelier Playa Mujeres. The resort was beautiful, comfortable, and relaxing, and the staff were warm and attentive throughout our visit. We especially loved the restaurants. The food was delicious, the service was excellent, and we looked forward to every meal. Our butlers and the concierge team also helped make everything easy and enjoyable. We had such a lovely time in Cancún and would be happy to come back."

"Genial"

"Muy buen servicio"

"Like the fact there are a lot of bars all around the pool & night time Lounges open late and a lot of lounges to have a drink"

"The staff are very familiar with us"

"No complain. Just the shower was not satisfied"

"Moon Palace thank you so much for everything. The amazing food to the amazing people and hospitality. Everything was great. The smell and cleanliness all around the place was wonderful. Everyone was so polite and welcoming. Housekeeping was on point. Our room was always ready for the night. I can’t wait to come back again. Thank you so much for making this getaway amazing. To all the staff at Moon Palace, thank you. Guys, you are awesome. We will definitely be back soon"

"I love everything"

"The room was amazing, the service was excellent. The staff were very attentive, all the food was great! The ocean view was breathtaking!"

"Overall, the hotel was very nice and well-maintained. The food selection was very good to excellent"