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"Wonderful stay and will visit again"

"Les hace falta más variedad en la comidas y mejor calidad muy poco marisco"

"Ideal para familias, mi hijo de 2 años se la pasó bomba y mi hermana de 11 también, es increíble. Volvería mil veces."

"The service is truly excellent from start to finish. You get picked up and dropped off at the airport (CUN) and there are assigned staff always just a text away. Complimentary activities come with the reservation and the Palafitos exclusive restaurant is amazing. The views are obviously spectacular and having breakfast delivered to your own private bungalow overseeing the ocean is truly special. Will definitely be back!"

"Los juegos bien en general lo único malo es que las distancias si son largas tómenlo en cuenta"

"We had a wonderful stay at Hyatt Vivid. The resort was beautiful, very clean, and the staff were incredibly friendly and attentive throughout our trip. The food and drinks were great. We would definitely stay here again and highly recommend it"

"The Good: The views of the resort are as advertised. The pools are very clean and staff within the resort were for the most part helpful. (Other than the bartender who said that putting sugar on a margarita glass rim was too sweet. I’m in much better shape than him, but thanks for the diet advice). The food is amazing and the waiters were all incredible. The room itself is stunning. The Bad: We booked a standard room, and were advertised a view of the ocean or the lagoon pool on the property....

"Love the buffet and food. The staff was incredible especially silverio the waiter inside of the buffet made us feel welcomed, always had great recommendations and made sure to make us feel like we were on top of the world."

"Nous y avons passé de merveilleuses vacances du 16 au 22 juillet. Nous sommes une famille avec trois enfants. L’hôtel est excellent et très bien entretenu. Au niveau de la propreté c’était exemplaire. Le service à la chambre était très excellent. La nourriture au buffet était succulente et très variée. Le personnel est très serviable et souriant. L’animation était correcte mais rendus à 21h avec trois enfants on était correct. On n’a pas essayé les restos parce qu’on était très satisfait avec le...

"I went to this resort in February and fell in love so much that I planned my best friend bachelorette here to come back this past June and was very disappointed the resort is beautiful but from what staff told me the hotel was bought out and they closed down all the food options we loved the adults club lunch Gone the Fogo de chao Gone the taco spot menu Changed the steak house los lirios menu Changed the Italian buffet sucked the only good spot that stayed the same was the hibachi restaurant...

"Overall had a good experience staying here but my room was so far from the restaurants and was a great deal of walking. It was hard to get a drink at the swim up bar but they do an incredible job at cleaning up and keeping things in order. Very friendly and helpful staff. I did not like that there was not more fans or AC in areas of the hotel. It made it almost unbearable at times. I also think that there should be more maps around the hotel to help you navigate it and I found some shortcuts...

"Room was clean. Staff was friendly. Pools were clean. Really nothing to complain about. The bed was a little firm for us and the beach wasn't what we expected but that just being nitpicky. Overall a wonderful stay."

"I had great stay, great staff, and a wonderful environment"

"This boutique resort is the top we've ever been to (it rates very high globally and its for a very good reason). My wife and I celebrated our 25th anniversary there and we were treated like royalty. The staff was amazing, the food was amazing, the place was so beautiful, romantic, exquisite and unique. The beach was lovely and I'm sure to go back soon with our whole family. Probably the best resort in Mexico, it's worth every penny!"

"Nos encantó que es un resort pequeño, todo está cerca, no hay que caminar mucho para llegar a la playa o lobby. El hotel está construido entre vegetación local y puedes ver mucha fauna. La variedad de comida muy bien y el servicio de bar en la piscina muy amables y atentos. Muchas gracias."