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"Beautiful resort!"

"The rooms were basic not much to do after 8"

"The service is truly excellent from start to finish. You get picked up and dropped off at the airport (CUN) and there are assigned staff always just a text away. Complimentary activities come with the reservation and the Palafitos exclusive restaurant is amazing. The views are obviously spectacular and having breakfast delivered to your own private bungalow overseeing the ocean is truly special. Will definitely be back!"

"The staff was absolutely amazing. Karaoke was the highlight of a couple nights there. I wish it would've lasted longer than it did. The entire experience was exceptional."

"Un hotel que me gusta mucho, amplia recomendación para familias con niños, el área de toboganes muy buena, comida rica."

"Overall, the property was great for the price. Waterpark, cenotes, beach front and daily evening shows. My only complaint was the food. Buffet was ok, mostly pork options. All of the restaurant options did not have bookings available during my stay. They do have a taco stand that is open almost 24 hours which is where I had most of my meals."

"A Frontier booking error caused me to arrive 2 days late, losing 2 prepaid hotel nights. The hotel refused a prorated refund, and Expedia denied reimbursement. I seek a refund for the unused nights. With such a poor customer service, I so not reximmwnd this hotel. Also, the sea weeds made impossible to swim in the sea. Overall, not worth it."

"Everything about the resort was amazing. The staff, the amenities, the selection of restaurants, bars, and the coffee house, were all great. The entertainment and the entertainers were great. I highly recommend this resort."

"The hotel is overrated, it could be a 4-star its very boring.there are no activities and no live music.Food ok .costumer service ok .I missed having some liveliness.I would'nt recommend it at all ."

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"World class staff and restaurants!"

"The best all inclusive ever!"