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"We love this resort, we'll definitely be coming back!! Best resort we've ever been!"

"Stayed at Xcaret Arte for my 24th birthday. Everything was a 10/10 experience . Best birthday ever . I cannot wait to visit again ! Thank you to all the staff for the excellent hospitality. Everyone was very kind and welcoming."

"The food was a bland.. "

"Todo muy bien."

"Only gave a 4 star on the property due to the sea weed issues. Other than that it is a great resort."

"If you are going to relax after a big event like a wedding or graduation. If you are going to relax period you have to stay in your room. You will be approached 20 times by 20 different people offering to sell you some kind of deal for breakfast and a pendant then a bottle of tequila then a “$1000” gift card. It’s overbearing and overwhelming to constantly keep denying them and they keep asking. Also the staff will walk in your room unannounced. They did it 3 times during my stay once while...

"Everything was great other than the restaurants. One of them were only open on Saturday.others were not open everyday .."

"Staff was excellent. Food wasn’t that good on buffet. But the itialian was good."

"Pools were immaculate and many options. Staff was very friendly and attentive. Room is awesome, housekeeping was perfect. Room service was ok. They forgot about one of our orders, but everything else came on time. The tacos are the way to go for room service snacks. "

"las albercas son inmesas, la comida , el parque acuatico"

"Las habitaciones fueron excelente me encantó lo único es que no dejaron tuallas extras"

"Me gusta este hotel por qué hay albercas por dónde sea"

"My stay at Sandos Caracol Eco Resort was very good, and this is my honest review. Please don’t let all the negative comments scare you away. I came here with my two teenage daughters, ages 12 and 14, and we had a great experience. Our room was perfect and located in a great area we stayed in Building 27, which made it easy to get to everything. The beach was beautiful. When we first arrived there was no sargassum, although some did come in one day, and the water was a bit murky for a few days...

"Loved the staff only thing is it was far away from places "

"Pool could be cleaner. "

"Nice Trip"

"The resort was amazing! Me and My Wife had a good time. The swim out pool was our favorite thing about our stay and the room service. Only issue is that our bath tub was a little dirty/rusty so we weren’t able to use it. The food was a 7/10, and the service from the waiters and waitresses was a 10/10. Weather our entire stay was PERFECT! Definitely have to put on sunscreen, the pool water feels like bath water. The Swim up bar was another highlight at the resort that we really enjoyed. Overall,...

"This place was amazing. Everything was perfect from the room to the entire resort. The staff was something I’ve never experienced before and they all went above and beyond."

"Great place! "