Chalets in Isla Mujeres

"I enjoyed my stay at excellence. The rooms and property were clean and well maintained. The staff was wonderful. They were very accommodating to my gluten free diet and the food was actually very tasty. Drinks were good- bartenders were great. The shows were awesome- we saw pure energy perform and also the live saxophone. Everyone was helpful and kind. The beach was cleaned up nice with chairs available. We did an excursion to the island which was fun. I have nothing but good things to say about my stay. There were many others we met who had been there multiple times and now i can see why. I would return again. Things worth mentioning- there was good bathroom access in many places if your room is too far. The food had such good flavor in most restaurants ( i didn't try them all) i didn't find the service to be as good at the fancier ones, the service was more attentive and friendlier at the more casual spots. With food sensitivities- eating out can be stressful but this wasn’- foods clearly labeled that i could eat and the servers doubled checked everything. They went out of their way to make me gluten free pancakes for breakfast. towels were available at the beach and pool spots. Lots of little things and activities to do throughout the day. Room service 24/7. In room fridge with drinks. It’s a good drive from the airport, like 25 min or so without stopping so bring a water. The hotel included sailboat was so fun, we saw sea turtles! Coffee/ice cream shop was amazing. "

"I loved that the property felt very private and felt safe. The staff was very friendly and kind. We received an upgrade after our first night which really made our stay even more enjoyable. We only wish there was stores walking distance to buy affordable gifts. "

"Secrets Playa Mujeres Golf & Spa Resort offers an exquisite and memorable escape for adults seeking luxury and relaxation. Honestly from the moment you arrive, you're greeted with impeccable service by telling you “welcome home” and you will better than at your home. The resort's location north of Cancun city, provides a serene backdrop for indulging in all-inclusive amenities, including delectable dining options and rejuvenating spa treatments. The attention to detail in every aspect of the resort, from the elegant accommodations in the room to the beautiful gardens, pools and beach grounds, is truly remarkable. Secrets Playa Mujeres exceeds expectations at every turn. It's a haven of luxury and tranquility that leaves guests longing to return. I really loved this hotel and the service of the great people working there. I would to give special thanks to Polo and Luis from the Barracuda Bar. Esteban from the Japanese restaurant and Victor from the gym, he is a great personal trainer! Thanks to all these wonderful people who made us feel like royalty!"

"The property is beautiful and clean. The staff were amazing. The food was delicious. The resort really safe. The view was unbelievable. "

"The staff was unbelievably kind and did anything and everything to make sure our stay was enjoyable. Food was incredible and the laid back / quiet atmosphere was exactly what we were looking for. Our only feedback was the live music in the evenings was a bit loud at our room since we were housed in the main building (where the check-in desk is). But, music was always done by 10pm which was before we were ever trying to go to bed. Loved our stay!"

"It was a great time "

"The staff was very welcoming, friendly and caring. Our server from el mercado, Gerardo, was excellent. He gave us recommendations on what to do during our stay and made us feel welcomed day one of our stay. "

"We initially booked our trip at mousai Cancun. The hotel wasn’t ready so they put us in Garza Blanca( their sister hotel). We were upset at right but they hotel staff took exceptional care of us. Everything was perfect, food was amazing, and the service was unbelievably amazing! I would definitely recommend both of these properties to everyone! "

"They up keep of the property and the fact that I knew my family was safe while we stayed there. The only thing I didn’t like was the fact that the sliding glass door doesn’t close period it has a lock but the latch is broken "