Find Shopping Hotels in Puerto Aventuras

"After an initial question by the host, which I answered, I received no responses from him to the two or three questions I had. We had no check-in information. Sitting outside the property, I called him. Fortunately he answered. He gave us the door pass code, which got us in. There was no information inside about the WiFi or other amenities. It is a beautiful property right on the ocean, but I had no access code to enter the pool area and the beach."

"We checked in with friends and were horrified to find a dusgusting property that reeked of mold, had disgusting things in the refridgerator such as someone’s needles and dirty kitchen drawers. We were so shocked and revolted that we left although we had just purchased 500 worth of groceries. I have stayed at numerous vrbo’s and never had an issue until now. Trying to get a refund. We are out 6,000 and we were only there an hour or two. Should have been suspicious by the lack of reviews. We...