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"Great stay.Will go back very soon "

"The property was amazing! The wildlife was amazing! Pool bar was great Eloy is the man! Moses on the cart is awesome and an asset to this hotel. Samantha in building 21 was extremely helpful with our questions. The buffets were average we all found something we could eat. The steakhouse and the oriental restaurants were excellent. The Mexican restaurant was terrible the food was awful. The best breakfast was at the lagoon buffet get the omelette. Rosita at the lobby bar was a great server and her personality was so great. Check in and check out we’re very simple. Not sure the name of our house keeper in building 21 3rd floor but wow she was amazing. We would absolutely go back if we decide to return to plya del Carmen. "

"Excellent set up "

"I loved that the staff was so friendly. They were on point. It was very clean. The food was good."

"Great service. Good price "

"so kind and so much fun. We loved going to the beach everyday and the staff is amazing. Enjoyed my stay. "

"The amenities were great, the staff that did the activities by the pool were super friendly and made it a really fun experience. The rodeo grill was one of our favourite restaurants for dinner the food was amazing every night we went. "

"We had a great vacation with our immediate family of 18 people! The staff went above and beyond to accommodate us to eat together at dinner each night (not an easy feat!) They also had all of our food allergies documented and made sure our food was safe to eat. The property was well maintained and the staff was very attentive and responsive. We also enjoyed the water slides! The highlight was seeing iguanas and capybaras at the pool! A great time was had by all!"

"This is my 4th time staying at this Riu Riviera Maya Hotel and it was not a disappointment once again. I highly recommend it. The staff is overly pleasant and the hotel itself is very nice and clean. The night shows are very nice. It's like 20 min walking to downtown Playa del Carmen. I highly recommend it. "