Find Hotel with a Concierge in Puerto Aventuras

"We have always enjoyed this hotel and the location. The staff is all new but very friendly."

"The rooms that say “lagoon view” and “marina view”, are actually completely different buildings on different locations -and not of back and front views as I thought-. So instead of the centric marina building that’s next to all shops, we ended up on a very far apart building on the lagoon side. While disappointed at first, it ended up being a great treat. Our room was direct to the pool and grills, giving the feeling of a private backyard. The lagoon was clear and nice to paddle around. The...

"No power or water due to hurricane. Property common areas, including pool, all unusable and abandonded. Area was trashed. Expedia refused to issue refund. Hotel unresponsive."

"Perfect location for exploring Puerto Aventuras! We loved being minutes from all of the restaurants and cafes, and a walk down the streee to pickleball courts and gelato! This suite was perfect for our family of 7 - very spacious and super comfortable beds. We hope to return soon!"

"Everything was simply organized & AMAZING!! Thank you for a great stay!"

"Great swim in room, amazing staff, great restaurant. i would go again"

"After an initial question by the host, which I answered, I received no responses from him to the two or three questions I had. We had no check-in information. Sitting outside the property, I called him. Fortunately he answered. He gave us the door pass code, which got us in. There was no information inside about the WiFi or other amenities. It is a beautiful property right on the ocean, but I had no access code to enter the pool area and the beach."

"Great weather "