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"Excellent customer service from the Staff at the desk"

"Everything was great!"

"We love this hotel and have now been 3x. We love that it is easy access to everything you need downtown."

"Everything was great! We requested a cot and it was ready for us. Very satisfied!"

"Puke on floor by stairs from 2nd to 3rd floor not cleaned all days"

"Very clean room. Staff were by far the best of any hotels I’ve visited in Toronto ( at least 6 other hotels)."

"Clean room. "

"Clean roam"

"Room was clean and the view was breath taking.You can feel the roar of the Horshoe Falls all night Great one night stay."

"Was very clean room and staff too and was very good location . "

"Staff were great. Room upgrade was really appreciated. "

"Clean room | Staff | Outdoor pool | Breakfast"

"Very clean, very nice staff, and received breakfast coupons."

"Clean room, very courteous staff. Comfortable beds."

"Room couldn’t be more clean. It was a beautiful view. The safe was great. I will stay there again anytime I can. Loved it. So close to everything. "

"Very helpful staff, super location, clean with nice amenities "

"Nice "

"La habitación con vista a las cataratas excelente! "

"Le personnel vraiment courtois "

"We had a great stay over the weekend. The staff were all very nice, friendly, and accommodating from start to finish. The rooms were very clean and well maintained, which made our stay comfortable and relaxing. We also used the spa and massage services, and the staff there were excellent and welcoming. The gym and pool areas were clean and well kept as well. Overall, it was a pleasant experience, and we would definitely consider staying here again."