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"Wonderful experience"

"We really enjoyed our stay, especially our swim-up pool room. The view from our room was beautiful, and having direct access to the pool right from our room was definitely one of our favorite parts of the stay. The nightly entertainment was also a lot of fun. We especially enjoyed the Latin show and the circus show—they were both entertaining and added a nice touch to the overall experience. One thing I would have liked to see more of was Mexican food at the hotel. Since we were in Mexico, I was...

"Unfortunately, my stay at this hotel was very disappointing and uncomfortable from beginning to end. When I arrived at the airport, I was told someone would be waiting for me with my name, but no one was there. I had to search for the transportation company and then wait 10–20 minutes for shared transportation. At check-in, I was told my room would be on the bottom floor with no ocean view, even though I had specifically booked an ocean-view room through Expedia. I paid an additional fee per...

"Comida muy regular, fallo el clima una noche, pocos meseros en las albercas"

"The staff are very familiar with us"

"Great resort!….Chill vibe! Comfortable, relaxing setting!"

"Great stay enjoyed the stay"

"El hotel es muy bonito, la comida buena, pero la atención no"

"The room was amazing, the service was excellent. The staff were very attentive, all the food was great! The ocean view was breathtaking!"