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"Rooms, restaurants, amenities all were excellent. Only thing that we were not happy about was the time spent on checkin at new phase lobby. Not sure whether it was just bad timing, cause every other time we managed all we needed very quickly."

"Beautiful resort, clean rooms, awesome staff, great food and drinks. So much to do!"

"Nickelodeon resort Riviera Maya was so much fun! The rooms were clean, comfortable, & spacious. I loved that every room had 2 bathrooms which is a must with kids. Every room had an ocean view with a swim up pool. We had such a great experience at this resort! It wasn’t just kid-friendly — it was truly fun for adults as well. The hotel felt very luxurious for a family-friendly resort, which made the stay even more enjoyable. The staff was incredibly friendly and helpful, always answering our...

"Excellent spot for this time of the year."

"Staff was great. Food exceeded expectations. Very well maintained resort. Great location."

"Visité Hyatt Vivid en Playa del Carmen la semana pasada con mis cuatro hermanas, y no pudo haber sido una mejor experiencia. Desde el primer momento, el servicio marcó la diferencia. Todo el personal, desde housekeeping, bellboys, recepción, hasta el equipo de restaurantes y bares, fue excepcional. La atención constante y cálida hizo que nuestra experiencia como hermanas fuera algo que recordaremos siempre. Elegí el hotel principalmente por su ubicación frente al mar, más que por el concepto...

"Las instalaciones están en buen estado, el personal muy amable,"

"All staff were friendly and some went out of their way to be helpful and even remembered your preferences "

"Food was delicious, property was well maintained, our kids loved the kids club, and the beach was impeccable."

"Room and staff were excellent."

"We had the swim out was a great stay would recommend "

"Clean and beautiful rooms, the most loveliest and friendliest staff and they had so many amenities that I should’ve just left my carryon at home! Very fun environment and I 100% recommend this to other travelers!"

"Nous avons passé un superbe séjour au sandos caracol pour 2 adultes et 1 enfant de 13ans. Les + : endroit incroyable au milieu de la nature et des ruines maya avec des cenotes. Des rencontres quotidiennes avec les animaux (coatis, agouti, singes, iguanes, tortues, paons, oiseaux…) Resort immense et sécurisé. Des activités tous les jours, des superbes spectacles comme celui du feu. Plusieurs restaurants avec inscriptions ou des buffets à dispositions. Distributeurs en dollars et pesos sur place...

"What a wonderful resort. Even though it was under reservation it was fantastic. "

"We really loved our stay. Pros: staff was super kind and helpful everywhere, the Jungala hotel suite is beautiful, shower, bath products, main pool, Jade store, ability to walk on jungle paths everywhere or take trams, food in most restaurants is good! Jungala Aqua Park was awesome. Not too big. Great for a young family. Cons: doors in suite dont all close completely (closets, bathrooms), concierge is very available but doesn't always follow through on requests (asked 3 times for child's bed to...

"An incredible resort with wonderful staff. This is a magical place in the most beautiful setting with wildlife around every corner. We had an amazing time here!"

"wonderful "

"Super bien la ubicación "

"Yes"

"Great service, great place to stay! "