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"Came here for my honeymoon. Property is well maintained and clean! Staff is extremely helpful and kind. Can’t wait to go back. There is so much to do and being in a clean environment just makes it 10x better. 😍"

"El ingreso em coche es lo único malo en el hotel, muy tardado"

"The service is truly excellent from start to finish. You get picked up and dropped off at the airport (CUN) and there are assigned staff always just a text away. Complimentary activities come with the reservation and the Palafitos exclusive restaurant is amazing. The views are obviously spectacular and having breakfast delivered to your own private bungalow overseeing the ocean is truly special. Will definitely be back!"

"This hotel’s staff was the best. Friendly, helpful, responsive, and resourceful. The food here is also great! Lots of selections and great quality. The area is close to the market. The only negative is that the beach had a lot of seaweed. We’ll be staying here again that’s for sure."

"I absolutely loved this resort it was a dream didn’t want to leave. Our group felt completely at home beautiful views nice staff excellent service"

"The workers (manager, security) are the worse, they do not know how to treat or take care of issues with costumers. they need to be trained, or they need to find a defend job, where customer service is not a requirement. We had an incident with at the hotel and the security employees treat us like delinquents., next thing I asked to speak with the manager about the incident, and it was the same outcome, cero professionalism, cero empathy. I would never stay here again, do not recommended. if you...

"Ideal para familias"

"Excellent room excellent staff family friendly excellent pool"

"Fantastic resort and location. Top notch restaurants and staff!"

"It was beautiful! Staff was friendly, facilities was clean, and the location was perfect!"

"Outstanding food, friendly staff, well maintained and a beautiful location. Only minus is that the property's beach doesn't have that crystal clear blue water due to the seaweed. But you can leave on snorkeling outings or rent jet skis. The multiple pools and restaurants were so nice that it didn't matter. We would go back again. Traveled with a 4 year old and 15 month old. And they had a great time."

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"This resort exceeded my expectations! Food, hospitality, cleanliness all exceptional!!"

"Great location and staff"