Search Palaces in Hanoi

Wonderful staff and thoughtful service What stood out most about our stay at May De Ville Lumiere was the excellent service. The staff were warm, attentive and proactive in helping us throughout our stay. When we had an early bus and couldn’t stay for breakfast, they thoughtfully packed food for us to take away. We really appreciated that extra care. The room felt a little smaller than we had expected, but to be fair, the size in square metres was clearly listed on Expedia before we booked, so...

The room was clean, quiet, and comfortable. I appreciate that they had options for lighting including soft, warm light by the bedside not just one super harsh, bright, cool, overhead light that I've seen in so many hotels in Vietnam. Complimentary self-serve laundry in the basement was so convenient. The breakfast was pretty good. The staff were so attentive and helpful! We were having trouble making our plans to go to Ta Xua so they gave us a contract for that; we needed an item we couldn't...

My wife and I were overwhelmed by many aspects of our stay - the warm and helpful staff, the condition of our junior suite, the food at the restaurant (breakfast buffet and prix fix lunch) and the overall ambiance. The only problem was that ours was a street facing room and after a late night check-in at 7 am we were blasted out of bed by a loudspeaker broadcasting "community announcements". (This is after all, still a nominally communist country!) Hotel staff felt badly and extended our check...

Very clean, great food and excellent service provided by all the staffs. Inside the hotel, everything is perfect. But once you step out the hotel, you immediately feel walking into the different world. Dirty, narrow streets occupied by lots of shady houses and small businesses shops. You will probably woke up very early morning by the loud talking from the streets. You probably will hear some old guys singing off key. Now I understand why the hotel provide guests with earplugs. We booked the...

Excellent location. Warm and helpful staff. Lovely rooms. Fabulous breakfast. We would stay again.

I stayed here for three nights, and everything was excellent from start to finish. The location is perfect—within walking distance of all the must-see attractions. Breakfast was included with the room, and it was always fresh and delicious. The staff were incredibly friendly and welcoming. A special mention to Peter, who gave me some fantastic recommendations for restaurants and cafes, which truly enhanced my trip. Overall, I strongly recommend this hotel and would absolutely stay here again.!

The hotel is located in the old town next to all the attractions. The location is great, the hotel is very nice and clean. The breakfast is amazing and the rooftop bar is spectacular. The stuff is very friendly and helpful, Lan speaks good English and always ready to help, she scheduled a 3 days trip for us from A to Z, thank you Lan. I am highly recommend the hotel, the room is clean and comfortable, they are not big but give you everything you need. Shower are great.

The hotel is modern with clean spacious rooms and bathrooms. It is in a quiet location. The staff are extremely helpful. I highly recommend this hotel and would definitely stay there again.

시끄러운 오토바이 소리가 안들려 가정 좋았고 시설이 새호텔이라 깨끗하고 낡지않아 좋았어요. 직원들도 친절하고 적극적입니다. 호텔위치도 구시가지와 호안끼엔 걸을수 있는 거리라 좋았고 가까운 시장과 기차길 근처 싸게 먹을 베트남 국수맛집도 호텔서 소개해주어 일일 일 쌀국수했어요. 새벽도착이라 호텔서 유료차량 픽업이용했는데 편했어요. 다만 체크안때 아침식사 이야길 안해줘 마지막날 빼고 모두 아침 밖에서 사먹었는데 나중 직원이 생과일 주스써비스 사과도 받아서 덜 불쾌했네요. 추천합니다

Cute, clean and service oriented! We enjoyed our stay here. Thank you to the staff for being so friendly and helpful.

This is the best hotel in Hanoi. Location is excellent. Our room was so quiet we did not hear any of the street noise. Everything was immaculately clean. The staff were so lovely, especially Daria at the front desk - so friendly and helpful. The breakfast was 10/10, so many options at the buffet plus an additional a la cart menu that was all included - eggs made to order, vegetarian bun cha, many Vietnamese options as well as western. Highly recommend!

We booked the owner's suite and I used the external room as my YouTube editing studio. I like the fruit provided and I liked the private Terrace. The morning buffet was excellent - so many options. The staff was very attentive and assisted us with a Cyclo tour in the Old Quarter which included Train Street. We were on a Pre-Paid Ha Long Bay cruise and this hotel was recommended to stay and was the pick up point. I enjoyed our stay here and the Red Bean restaurant was extremely good. I would...

Very friendly

I recently had the pleasure of staying at The Oriental Jade Hotel in Hanoi, and it was an unforgettable experience. This hotel is centrally located near the serene Hoan Kiem lake , within walking distance of vibrant shopping areas, including the charming Old Quarter, making it the ideal base for exploring the city. The hotel exudes a sense of safety and security, ensuring a peaceful stay from start to finish. My suite was spacious, impeccably clean, and beautifully maintained, offering both...

I thought this hotel would be a lot larger but it’s a small family run place. It’s close to the airport and cost less than 100k vnd for a Grab from the airport and provides a free shuttle when going to the airport. It’s also amazingly quiet for being right on a busy road. The breakfast was just ok. The owners are friendly and helpful and they recommended a basic Pho restaurant two doors down the street which was also good. We plan to stay here again when we are flying in late from Cambodia.

Great hotel, charming, spacious and an escape from the motorbikes and thriving hustle and bustle. The staff makes this experience greater then can be described. Stayed here for 4 nights and won't stay anywhere else in Hanoi.