Find all hotels by Occidental in Leona Vicario

"The hotel is absolutely spectacular — the restaurants offer exquisite cuisine and the staff is incredibly friendly and attentive. I highly recommend treating yourself to the spa experience; it was outstanding! Karen and Alejandro were especially wonderful and made it even more memorable. The property has two pools: the main pool is lively with music and a party vibe, while the other pool — my personal favorite — is peaceful, with soft music that’s perfect for relaxing and reading a book. My server there was Blanca, who was so kind and attentive. Just a tip: be sure to bring cash for tipping your servers and other staff members. The ATM was out of service during our stay, and on our last day we ran out of cash to show our gratitude. I also have to highlight the hotel café! I was always served by Mr. Dudres Cutberto, who is not only polite and friendly but also passionate about learning all about different types of coffee. If you stop by the café, you must try his specialty coffee — you won’t regret it! Overall, I truly want to congratulate the entire team for their excellent service and warm hospitality. The only thing I would suggest improving is having air conditioning in the lobby area for all guests, that’s the only detail that could make the experience even better. Highly recommended! "

"This was the best vacation for our family of four the food was excellent, the staff amazing and the nightly shows were awesome , the pool is massive "

"Muy Buen Lugar para pasarla genial con la Familia. A tan solo 15 minutos del Centro y a tan solo 8 minutos del Aeropuerto. Personal Muy Amable, Lo Recomiendo al 100%"

"Fabulous resort! "

"I really enjoyed how welcome the staff made me feel at the property. Everyone was extremely friendly and helpful. "

"The customer service was top. The only thing that was not ok with my family was the beach area (something the hotel staff cannot control). The beach has a lot of sargassum (summer 2025), and it’s not possible to swim. Options are taking a catamaran or going to Cozumel via ferry. Food was good (and we are very selective with that). We are happy with our stay!!! "

"Everything was perfect, definitely going back!!"

"Great resort with good options for Vegetarians. Stay at Moon Palace Grand it’s the best of the 3 Moon palace bas Nice restaurants. "

"Resort was beautiful and very big so if you planned to go make sure you have in mind that you will walk to wherever your room is after 10:30 cause it’s when the transportation stops but my family and my kids had a blast I would recommend "