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"Myself, my husband and our two boys just finished a two week stay here and it was fabulous! The food was great and so much variety to choose from. The Italian food at Portofino was probably our fav. The butlers in our villa - Erick, Max and Kiyoshi - were spectacular and made sure we were always well taken care of. The only downside was the massive amount of seaweed on the beach, which is always a risk this time of year but it meant we didnt spend anytime in the ocean. The property was ful.of wildlife too which we enjoyed. The coati are very naughty and brazen and were always trying to steal food out of peoples bags or off of empty tables at the buffet. They are too cute to be mad at though."

"The resort is beautiful, and hospitality was top notch. I would go again and recommend it to anyone. "

"We never went to a elacart due people can book online prior to getting to hotel so people who never been there have no chance to go to a meal, no people around the pools asking for drink orders ,having to pay to see some of the shows is not all inclusive resort, the prices at the gift shop are very high also,having one room key is inconvenient "

"Room had a forest view over the Zen pool. Also had a bathtub on the balcony. Wife loved it!"

"it was so funnnnn!! so worth it esp if u have kids. But next time we’re prob gonna stay at the no kids resort "

"Staff was fantasict but the some bartenders didn't know drinks very well couldn't get it right even using a translation app."

"Overall, the resort is very beautiful and organized. It’s pleasant to simply be there with the modern design and look. However, the rooms are a bit poorly established: the bathroom did not have a fan so throughout our weekly stay, the smell was pungent. The staff was very nice and respectful, and it was very nice to have a shuttle system traveling 24/7 past all living quarters to pick up and drop off the people vacationing. We really enjoyed the events that were planned throughout our time. It was well prepared for and fantastically performed. I highly recommend this stay to others, overall it’s an amazing location with amazing service to relax and have a lot of fun "

"Gym is too small"

"The location of the hotel is fantastic. Staff were all helpful and pleasant. The hotel is quiet and peaceful. Our room could have used some basic maintenance- there were small holes in the wall and mold. Each time our room was tended to something was left behind (I.e., cleaning supplies in shower, dust rag on our dresser, bedding on chair). Would we stay agai"