البحث عن فنادق في المكسيك وأمريكا الوسطى

"Me gusto mucho las personas, son bien cálidas y amables, los restaurantes estan super bien, el hotel super limpio, lo único fue la playa, estaba muy sucia y no pudimos disfrutar de el mar, tal vez la temporada estaba muy mala, pero al menos hubieran limpiado la playa para que no oliera mal ya si no te puedes meter al mar al menos puedes caminar y disfrutar los atardeceres."

"We enjoyed our stay here"

"The resort is super clean and well maintained and the staff are so polite and friendly. It’s an older crowd and the location is away from the main “party” type area - which I didn’t know at the time but I personally preferred the quieter and more relaxing atmosphere. It may have been quieter because of the month we choose to go, also initially the forecast showed rain everyday but then it actually rained only one afternoon and the sun came right back out. I did ask for a specific type of meat...

"Overall, it was a good hotel for a family vacation. However, there was no hot water in the shower throughout my stay. I reported the issue to the staff, but it was never resolved."

"Loved our stay here. The service was impeccible. The food was the best that we have had at an all-inclusive. We will definitely be back soon!"

"Overall great stay, and tons to do. Including dropping in on the other Riu properties in the hotel zone and checking them out too. After visiting 4 I still would choose Kulkucan as it’s the newest and nicest, also adults only is a huge plus. Just wish they offered more in room service for non premier members, or hot tubs by the pools or in the spa."

"The staff are very familiar with us"

"Entertainment was not very good and too late at night."

"Great"

"Everything was spot on. My only comment is the load music in the restaurants. Low key background music would be more appropriate for dining. Looking forward to returning soon! Robert"

"Best resort and service we’ve stayed at. We’ll definitely be returning."

"The resort is absolutely beautiful and amazing..i have no words to describe how beautiful and amazing the staff are, we had so much fun. We definitely will go again The RIU parties is not all of that.. the music could be better.."

"Una experiencia decepcionante. Servicio deficiente y publicidad engañosa. Nuestra estancia en Moon Palace The Grand fue una enorme decepción. Un hotel que se promociona como de lujo, pero cuyo servicio y atención al huésped están muy lejos de justificar su categoría y sus precios. Desde el primer día tuvimos problemas con el servicio en las albercas. Los meseros prácticamente nos ignoraban, mientras observábamos que a otros huéspedes sí los atendían. Incluso después de dejar propina, el mesero...

"The Hotel is too old the food is not that good"

"Everything was fine except for the Personal service on the pool area they take too long to serve you drinks maybe they need more people to work there Then we try to eat dinner at restaurant La Coyota and whoever was in charge that night was kind of rude. We asked for a table for four people, and he told us he didn’t have one he only have tables 2 people we tell him OK we take two tables then then he told us he had waiting list, but nobody was waiting there He tells us to come back like one hour,...

"Everything"