Find Golf Hotels in Tancah

"Great amenities for the whole family, a lot happening all the time and the use of other resorts is a great bonus. The only downside is rooms could’ve been a little more updated (hotel needs to update the rooms (bathroom shower would leak onto the floor and there were some cracks in the floor). Otherwise very pretty and right by the beach if staying at Tulum. "

"The Scene is outstanding. The food is avg and only two beer options. Housekeeping will not respond to your needs right away. I’ll keep this location in my file. However, I want to consider other options due to hype and being let down. "

"The resort appears to be older but my room had signs of being renovated to be modern with an updated bathroom. The resort is clean with staff sweeping, collecting used drink cups, etc. Housekeeping did a great job keeping my room cleaned daily. The staff at the restaurants and pool were friendly. I booked my reservation at the resort using Expedia in order to join friends who were also staying at the resort. At the time of my booking, I was not made aware of the different tier reservations (VIP, etc.). My friends checked in two days before me and had the upgraded VIP booking. When I checked in, I was unaware of the tier bookings and requested to have the same tier booking as my friends so that I can access the VIP pool, restaurants, etc. but was denied the request by the front desk as there was no room available to match my friends booking tiers. This impacted my time spent with friends at the resort considering I could not join them in the areas they were allowed to be in. I would suggest including the tier information at the time of booking to avoid confusion when traveling with large groups who have separate bookings. Additionally, most of the reservation required restaurants were booked for 3 days after my arrival which left me with limited dinner options during my 4 night stay. Overall, the rate that I paid for my stay was comparable to my experience."

"The property is spread vast across four resorts and is absolutely stunning. Its great that staying at TRS you get to access all amenities across all the resorts and it is easily accessible through carts. The best part about the stay is the butler service and our butlers Gustavo and Alfredo were amazing. TRS is the only adults-only property so it is weird that it does not have a swim-up bar and we had to go to other resorts for the swim-up bar which were full of kids. Although there are many restaurants over the four properties, the food was pretty underwhelming. It is also not ideal that you have to make a dinner reservation usually a day in advance so you end up spending a lot of time deciding where to go and then the food ends up not being good and you can't go anywhere else which defeats the whole point of an all-inclusive. It takes forever to get to the beach from TRS and it was very very dirty. We booked a private romantic dinner on the beach which was setup great and the food was also good. However, they charged us almost as much as the experience for the pictures they clicked (which is a LOT!) and when we asked the management for pictures as complimentary since we had already paid for the experience, they said they can't do anything because the pictures are handled by another company. This was very very disappointing."

"Staff very friendly"

"Initially had a swim out room on the seaside suite side of the resort. If you don’t want to constantly hear loud music and screaming 24/7 I would highly recommend booking on the palm side of the resort. It is a night and day difference and so peaceful and quiet. Exactly what we were looking for! All the staff were super accommodating and friendly, the palm side of the resort is a lot nicer and more of the restaurants are on that side as well as access to all pools. Our trip was changed for the better immediately after changing to the palm side of the resort and had no complaints once being switched. Excellent service, lots of food options, cabanas everywhere, and beautiful. "

"Our stay at Grand Sirenis Riviera Maya Resort & Spa was absolutely amazing from check-in to check-out! From the moment we arrived, everyone was so attentive and welcoming. The resort itself is beautiful and incredibly clean, you can really tell they take great pride in maintaining the grounds. Every area felt well cared for and relaxing. The staff were truly INCREDIBLE. Guest services consistently checked in on us, and since we booked through Expedia, we even received a complimentary hydrotherapy spa experience, which was such a nice touch. At dinner each night, the staff always made sure we were happy, and the service at every restaurant was top-tier. Our favorite experience was Carnal—the show and the food were both AMAZING and definitely a highlight of our trip! But the person who truly made our stay unforgettable was Isaias, the bartender at Sambay. He went above and beyond for my boyfriend and me, providing exceptional service and making every visit so fun and memorable. Overall, this resort was nothing short of perfect. If you’re thinking about going—DO IT. You won’t regret it! "

"The staff was great but it seems that in order to save cost things al have changed in regards to food, entertainment and quality. Last time I was there things were great now it’s just average. Would reconsider going back, with all these changes I would consider going somewhere else."

"Very kind and helpful staff. "