Find all hotels by Independent in Avenida Kukulkan

"We had a great vacation. Regardless of going during a tropical storm the staff kept us busy with activities and the trip was very fun. Food was good and staff were constantly cleaning. We will be back "

"Everything was good "

"Almost all employees we’re nice and friendly!! 1-2 we’re a bit rude!! Neftali was the best bartender/server/waitress if u go to the resort ask for him to serve u!!!he was very helpful, great attitude"

"Friendly staff, always clean, great food choices"

"Great for family get away. At first was thinking the property was a bit dated but then you see the massive complex with great pools, food and service. Warm towels when coming in lots of activities and a great karaoke room. Had a great time!"

"Most of the facilities are in excellent condition, there was a storm and some water got into the room (nothing serious). The pools are great, you can see the sea from all of them and the water temperature was nice (a bit cold towards the end of our stay). The beach is accessible through stairs and close to the hotel with some rocks around. Only tried 2 of the 3 restaurants, the breakfast buffet was very good, prices high as usual in Cancún."

"Everyone was very helpful"

"Liz was fantastic. She checked us in at the front desk and greeted us in a very welcoming way. Alex handled our bags and was super nice ! I was comfortbale leaving my bags without a worry. I also had an issue with my bag. And Alex did not stop until it was found. I am very Satisfied with the staff's performance.. I found this resort perfect Because not only does it have a party vibe but you can find many spots where you can just sit back and relax. Max, that works at the Italian restaurant and the Japanese restaurant was the best waiter in the whole resort to me. I witnessed him treat everyone like family and his service was up to par. Lastly, syl Sylvia, the housekeeping lady was fantastic and I had to leave her with a review. Many people are curious about cleanliness of the rooms , because of staff like her, your room Will always feel brand new, fresh, and clean. I will definitely be returning because of these 4 staff members who stood out to me the most, although everyone else was great as well. Thank you, RIU palace Peninsula for a phenomenal vacation with my family at your resort . "

"We'll be going back!"